Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and build a new Product and Market Research function, delivering actionable insights.
- Company: Join a high-growth digital business redefining its industry through data-driven innovation.
- Benefits: Enjoy flexibility in location, autonomy, and the chance to shape a strategic role.
- Why this job: Be part of a tech-forward environment that values customer insight and collaboration.
- Qualifications: 10 years in research with 5 years in leadership roles; experience in customer-centric industries.
- Other info: Opportunity to influence product strategy and customer experience at a pivotal growth stage.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Get AI-powered advice on this job and more exclusive features.
Location(s): London, Amsterdam, or Madrid (with flexibility)
Reports to: VP, Data & Analytics
A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function.
This is a unique opportunity to join a tech-forward environment and build a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience.
We’re looking for a hands‑on, resilient research leader who can move between strategy, execution, and team‑building, and who thrives in complex, fast‑paced, and high‑stakes environments.
What you’ll do
- Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function.
- Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact.
- Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions.
- Partner with Product, Design, Data, Engineering, and Marketing to embed the customer voice into strategy and execution.
- Overhaul and elevate a legacy team through hiring, mentorship, and organisational change.
- Establish scalable frameworks, processes, and tools to maximise research effectiveness and influence.
- Act as a trusted advisor to senior stakeholders, influencing decisions with evidence‑based insight.
What we’re looking for
- A proven research leader with experience building impactful teams in product‑led, customer‑centric environments.
- Strong expertise across qualitative and quantitative methods, with an ability to influence strategy and execution.
- Strategic thinker with the ability to prioritise, inspire change, and align stakeholders across functions.
- Experience partnering closely with Product, Marketing, and Design teams to deliver customer‑centric outcomes.
- Resilient and resourceful: able to navigate legacy systems and inspire transformation.
- Demonstrated success managing managers and/or senior ICs within high‑performing teams.
- Skilled in storytelling, data synthesis, and presenting clear, compelling insights to senior leadership.
What will help you succeed
- 10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research).
- 5+ years in leadership roles, including management of multi‑level teams.
- Experience in regulated, customer‑facing industries such as e-commerce, fintech, digital media, entertainment, or gaming.
- Experience in scale‑up, transformation, or high‑growth environments.
- Track record of hiring, developing, and retaining strong research talent.
Why this opportunity?
- Define and lead a globally impactful function at a pivotal growth stage.
- Shape the future of customer insight, personalisation, and product strategy in a complex, highly regulated industry.
- Collaborate with senior leaders across Product, Design, Engineering, Data, and Marketing.
- Enjoy the autonomy, ownership, and strategic influence of a leadership role in a well‑resourced, tech‑focused organisation.
If you\’re excited by the opportunity to build something new, influence at scale, and redefine how research shapes product and customer experience, we’d love to hear from you.
Seniority level
- Director
Employment type
- Full‑time
Job function
- Research, Marketing, and Product Management
Industries
- Technology, Information and Media
#J-18808-Ljbffr
Research Director employer: Good Maven
Contact Detail:
Good Maven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Director
✨Tip Number 1
Network with professionals in the research and analytics field, especially those who have experience in product-led environments. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in research.
✨Tip Number 2
Familiarise yourself with the specific challenges and opportunities within the e-commerce, fintech, or digital media sectors. Understanding these industries will help you articulate how your experience aligns with the needs of the role during discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully built and mentored teams in the past. Be ready to share specific examples of how you've influenced product and marketing strategies through research insights.
✨Tip Number 4
Showcase your storytelling skills by preparing a few case studies that highlight your ability to synthesise data into actionable insights. This will demonstrate your capability to present compelling narratives to senior stakeholders.
We think you need these skills to ace Research Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in research leadership, particularly in product-led and customer-centric environments. Emphasise your ability to build and mentor teams, as well as your expertise in both qualitative and quantitative research methods.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven innovation and how your vision aligns with the company's goals. Highlight specific examples of how you've influenced product direction and marketing strategy in previous roles.
Showcase Your Storytelling Skills: Demonstrate your ability to present clear and compelling insights by including examples of past projects where you successfully communicated research findings to senior leadership. This will showcase your storytelling skills and strategic thinking.
Highlight Relevant Experience: Be sure to mention any experience you have in regulated, customer-facing industries such as e-commerce or fintech. This will help position you as a strong candidate who understands the complexities of the industry.
How to prepare for a job interview at Good Maven
✨Showcase Your Leadership Experience
As a Research Director, you'll need to demonstrate your ability to build and lead teams. Prepare specific examples of how you've successfully managed multi-level teams in the past, focusing on your approach to mentorship and team development.
✨Highlight Your Strategic Thinking
Be ready to discuss how you've influenced product and marketing strategies through research insights. Share instances where your strategic vision has led to significant changes or improvements in previous roles.
✨Demonstrate Your Research Expertise
Familiarise yourself with both qualitative and quantitative research methods. Be prepared to discuss how you've applied these methods to deliver actionable insights that shaped product decisions, especially in customer-centric environments.
✨Prepare for Cross-Functional Collaboration
Since the role involves partnering with various teams, think of examples where you've successfully collaborated with Product, Design, and Marketing teams. Highlight how you embedded customer voices into strategies and execution.
