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- Tasks: Create amazing experiences for guests while leading a dynamic food and beverage team.
- Company: Join a vibrant hotel known for its exceptional service and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a supportive team with a focus on training and development.
- Why this job: Be at the heart of guest satisfaction and make every dining experience memorable.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
You are responsible for providing a good experience to guests and support to the team:
- Welcome and assist all guests.
- Provide information to guests about facilities, services and activities at the hotel.
- Follow up with guests staying at the hotel and deal with potential complaints in the bar or restaurant.
- Assist Front Office should they need support and help keep the public areas clean and tidy.
- Monitor guest satisfaction, feedback and comments, taking responsibility for achieving specified goals.
- Coordinate operations in all F&B outlets and keep areas clean and stocked up.
- Assist with orders where needed.
- Plan and execute events to a high standard.
- Offer support, guidance and training to junior team members, including organising team meetings and ensuring efficient communication.
- Guarantee effective communication with other teams.
- Ensure all payments are correctly posted and balanced, and cash float is checked and recorded.
- Take care of administration tasks such as reporting, SOPs, reservations, and function sheets.
- Support your line manager on her/his tasks, including recruitment.
- Guarantee food hygiene standards and safety.
- In the event of an emergency, coordinate the hotel's evacuation and ensure guest safety.
- Actively support the Good Training project as a mentor or trainer.
Food & Beverage Supervisor in London employer: Good Hotel London
Contact Detail:
Good Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Food & Beverage Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Share your passion for providing great guest experiences and how you can support the team – it’ll make you memorable!
✨Tip Number 3
Prepare for interviews by practising common questions related to guest satisfaction and team support. Think about specific examples from your past experiences that highlight your skills in coordinating operations and handling complaints – this will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. We want to see how you can create a GOOD experience for our guests, so share any relevant experiences or stories that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'guest satisfaction' and 'team support', to show us you understand what we're looking for and how you fit into our team.
Highlight Your Teamwork Skills: Since you'll be supporting both guests and your team, it's crucial to showcase your teamwork abilities. Share examples of how you've successfully collaborated with others in previous roles, as we value effective communication and support.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and concise. And don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Good Hotel London
✨Know Your Guest Experience
Make sure you understand what a great guest experience looks like. Research the hotel’s services and think about how you can enhance guest satisfaction. Be ready to share examples of how you've handled guest complaints or improved service in your previous roles.
✨Showcase Your Team Support Skills
As a Food & Beverage Supervisor, teamwork is key. Prepare to discuss how you've supported your team in the past, whether through training, communication, or problem-solving. Highlight any specific instances where your guidance made a difference.
✨Be Ready for Operational Questions
Expect questions about coordinating operations in F&B outlets. Brush up on your knowledge of food hygiene standards and safety protocols. You might be asked how you would handle stock management or event planning, so have some strategies in mind.
✨Demonstrate Effective Communication
Communication is crucial in this role. Think about how you’ve ensured clear communication between teams in your past jobs. Be prepared to discuss how you would facilitate team meetings and keep everyone informed, especially during busy periods.