At a Glance
- Tasks: Lead and inspire retail teams across the UK North to drive sales and customer experience.
- Company: Join a dynamic beauty brand with a focus on creativity and collaboration.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
- Other info: Embrace a culture of inclusion and diversity while driving business success.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 45000 - 55000 € per year.
Location: Field UK North
Scope: Premium Retail Travel: Required
ABOUT THIS ROLE
Reporting to the National Sales Manager, the primary role of the Regional Manager is to lead, inspire and mentor the Premium Retail teams in the north of the UK from Glasgow down to Nottingham. Implementing the retail strategy to drive sales and profitability across the region's stores. The responsibility of Regional Manager is to coach and develop the team, inspiring them to provide our customers with an exceptional customer experience, sharing a passion for the brand, and our products. Create an outstanding store environment that drives customer loyalty, upskills our people, drives high staff retention and delivers results. To be strategic in their approach and thinking creating an entrepreneurial and 'can do' mindset, always looking ahead at ways to improve efficiencies and maximize opportunities.
JOB ROLE AND RESPONSIBILITIES
- Lead by example with enthusiasm and energy and inspire your team on a day-to-day basis, to deliver the retail strategy and ensure all work is completed to a high standard by spending time coaching and providing in the moment feedback.
- Foster a culture of creativity and excellence.
- Role model and champion the 5Cs framework: Collaborative, Creative, Courageous, Connected, Committed.
- Manage recruitment for your region, from identifying the ideal staffing model per store, to creating a comprehensive recruiting and onboarding programme and working with the People team to appoint the very best people.
- Induct and develop your team, and handle people issues in a timely manner in conjunction with the People team and training, following ghd processes.
- Monitor store performance, working with the teams in store to highlight and drive great results and to quickly take any remedial action needed.
- Implement the mystery shop and continually use this framework as an opportunity to develop teams and strive for success.
- Carry out all people management aspects with your direct reports such as 1-1's, coaching and feedback, performance reviews, recruitment, and induction, handling any performance issues.
- Work with the education department to ensure all members of your regional team have the product knowledge required and the customer service skills to give outstanding service.
- Ensure that everyone has a PDP and SMART objectives that are reviewed on a 3-month basis.
- Actively communicate clearly across the business ensuring everyone who needs to know, does know, and cascade all information in a positive, timely manner.
- Support and drive events both internally and externally.
TRADING
- Full accountability for managing the P&L across your region.
- Develop and deliver proposals to enhance ongoing performance, negotiating additional support as required.
- Secure appropriate allocation and sell-in for new launches and core stock on an ongoing basis.
- Propose and drive weekly trade activity to drive sales, ensuring timely execution of all promotions and campaigns through working with central functions.
- Partner with other functions to ensure all retail opportunities are maximised: Visual Merchandising regarding design, look and feel of sites; Marketing regarding launches and promotions; People team regarding staffing issues; Learning and Development / Education regarding all development and training needs; Operations team regarding stock levels.
- Achieve operational excellence consistently, dealing with any areas of development.
- Drive and promote efficient stock control for continuous improvement.
- Regularly conduct commercial store visits to ensure all stores are consistently delivering the highest levels of customer service and commercial visual merchandising.
- Collate in-depth weekly trade reports to deliver to the National Sales Manager.
- Identify store performance issues and provide concise strategies and action plans to conquer.
- Hold regular sales meetings within your region.
- Minimum of 4 days out in the field.
- Ability to generate profits in multiple sales locations.
- Supply business overviews in a timely manner to the wider company.
- High level of commercial and competitor awareness.
RETAIL OPERATIONS
- Engage in our positive health and safety culture, ensuring all stores are compliant with all Health and Safety regulations.
- Lead the implementation of all in-store activities, following the marketing calendar, working to merchandising guidelines to ensure a consistent approach and our high standards are maintained.
- Maintain effective stock control systems, measure results, review, and act on a regular basis.
- Address and rectify any lapses in compliance with company policies.
- Train and set operational goals and expectations, and then ensure that those goals and expectations are achieved through regular monitoring.
- Adhere to all company policies and procedures incorporating 'the Owners mindset' attitude.
REQUIREMENTS
- To live within the northern region to enable easy travel within the full region (UK North Glasgow - Nottingham).
- Extensive experience in a similar retail role ideally with experience in beauty or a people and customer focused, retail business.
- Excellent people management experience and skills, including managing remote teams.
- Multi-site and ideally multi-channel sales experience.
- Ability to coach and mentor teams to drive elevated levels of performance.
- Collaborative and influential at all levels.
- In-depth understanding of the market to maintain competitive awareness by continuously monitoring the competition and then reacting accordingly to maintain the business advantage.
- Strong analytical, organisational, and problem-solving skills, with an eye for detail and accuracy.
- Self-motivated, passionate, empathetic individual with a positive attitude, 'can do' approach and entrepreneurial growth and 'anything is possible' mindset.
- Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results.
- Enthusiastic, energetic, outgoing, determined to win and a passion for customers and all things hair.
- Act with transparency and integrity.
- Create a climate of inclusion and diversity.
- Actively live and breathe the ghd brand.
- UK based with the ability to travel to UK and ROI without restrictions.
- Must have a solid understanding of the Retail landscape to maintain a competitive awareness by continuously monitoring the competition and then reacting accordingly to sustain the business advantage.
VALUES
- Collaborative - We work together to create the extraordinary.
- Creative - We foster creativity & excellence to create value for our brands and business.
- Courageous - We are agile, entrepreneurial & we own our future.
- Connected - We stay connected and ensure we are always consumer first.
- Committed - We are responsible for our impact on others & the planet.
Regional Sales manager employer: good hair day
As a Regional Sales Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer comprehensive training programmes, a culture of collaboration and creativity, and the opportunity to lead a passionate team across the vibrant northern UK region. With a strong focus on customer experience and brand loyalty, you will be empowered to make a meaningful impact while enjoying competitive benefits and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Sales manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Regional Sales Manager gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to share specific examples of how you've led teams and driven sales in the past. Make it clear that you can inspire and mentor others to achieve great results.
✨Tip Number 3
Research the company inside out! Know their products, values, and recent news. This will not only help you stand out in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Regional Sales manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading teams and driving sales in the retail space. Share your experiences that reflect your passion for customer service and the beauty industry.
Tailor Your CV:Make sure your CV is tailored to the Regional Sales Manager role. Highlight your relevant experience in retail management, coaching, and team development. We love seeing specific examples of how you've driven results in previous roles, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills and achievements without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at good hair day
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the brand's values and products. Familiarise yourself with their latest launches and any recent news. This will not only show your passion but also help you connect your experience to their mission.
✨Showcase Your Leadership Style
As a Regional Sales Manager, you'll need to inspire and mentor your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching techniques and how you foster a positive work environment. Be ready to discuss specific outcomes from your leadership.
✨Demonstrate Your Analytical Skills
The role requires strong analytical abilities, so be prepared to discuss how you've used data to drive sales and improve performance. Bring examples of trade reports or strategies you've implemented based on market analysis to showcase your skills.
✨Emphasise Collaboration and Communication
Highlight your experience in working cross-functionally with different teams. Discuss how you’ve effectively communicated strategies and ensured everyone is aligned. This will demonstrate your ability to foster a collaborative culture, which is key for this role.
