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For Companies At a Glance
- Tasks: Lead and innovate e-commerce strategies for a top British beauty brand.
- Company: Join ghd, a global leader in high-end hair styling tools.
- Benefits: Hybrid working, competitive salary, and a vibrant team culture.
- Why this job: Make a real impact in the beauty industry with cutting-edge technology.
- Qualifications: Experience in e-commerce and strong leadership skills required.
- Other info: Be part of a creative and collaborative environment focused on growth.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Merging science and innovation with luxury beauty and style, ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver "safer for hair" heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally.
About This Role
Reporting to the UK&I Managing Director, the role of the UK&I Ecommerce Director is to grow and develop the e-Commerce channels including ghd's D2C, Amazon and our Selected Ecom Players business. Leading a talented team of ecommerce and performance experts to develop and drive innovative, and ambitious commercial strategies that deliver on all revenue and strategic objectives.
The UK & Ireland is the largest and most developed market for ghd. It is a critical territory for the sustainability of the brand at a global level. Consequently, the Ecommerce Director is a key stakeholder within the organization and will be responsible for showcasing the best in class Ecom performance and execution globally.
The Ecommerce Director will inspire and lead their team and the organization with forward thinking ecommerce strategies and will be the go-to source of expertise as well as an inspirational leader with great external networks in the market & amongst retailers.
Location
This role will be based in our London (Soho) office, and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.
Job Role and Responsibilities
- Drive the sustainable growth of the brand in your channels, to meet or exceed objectives, driving revenue growth and winning market share.
- Define, manage and evaluate the E-commerce channel objectives across categories to achieve the total commercial strategy, sell out, market share, revenue & profit targets.
- Lead the Performance marketing teams across Paid Media, Search, CRM, Affiliates to create value growth and drive ROI.
- Managing the Gross to Net and overall profitability of your customers to find efficiencies YoY.
- Create and own all commercial JBPs for the channel, building value and great relations with our customers.
- Lead a team of ecommerce, media and commercial specialists to hit category and channel goals.
- With Marketing support, create differentiated trade, campaign and asset plans to achieve our objectives & meet customer, category and acquisition targets.
- Drive excellence in execution on all categories to be best in class & build a love brand.
- Work collaboratively and harmoniously with the Marketing teams across Retail Media, Paid, Owned and Earned & Events to strategise and create the fuel needed for the brand growth.
- Lead with a clear vision on ghd's omnichannel approach, ensuring balanced and healthy coexistence and growth in every channel, with clear monthly activation plans, O2O activations & 1P data growth for improved CLTV.
- Operational excellence in day-to-day management of the channel with Revenue forecasting accuracy, management of customers, S&OP processes, financial reporting, regional reporting etc.
- Build long-term, positive top to top relations and partnerships with clients and key partners.
- Anticipate and adapt to customer and consumer needs.
- Working with the S&OP team and Financial Business Partner for financial forecasting and stock management to improve processes and communication flows to ensure stock fulfilment and forecast accuracy.
- Work closely and maintain direct relations with Global teams & agencies to ensure we are fulfilling the Global strategies & guidance.
- Foster a culture of creativity and excellence, instil a digital-first mindset.
- Play a pivotal role in the Leadership Team & People agenda to strive to make ghd the best place to work for our teams, always acting as role models.
- Build and preserve a happy, productive, and inspired team, futureproofed.
Requirements
- A commercial superstar, with vast experience in managing a sizeable D2C, Amazon and selected ecommerce business.
- Proven skills in increasing performance & overachieving on growth objectives.
- Excellent commercial acumen, demonstrating high standards of skills on analytics, P&L, margin & profitability modelling.
- Expertise in all things D2C including PPC, Affiliates, SEO and CRM.
- Proven top-to-top negotiation skills, within highly professional joint business plans environments.
- Ability to drive new business strategies through new partnerships and alliances.
- Experience in mentoring, developing, empowering, and leading exceptional, high performing teams and individuals.
- Self-motivated, passionate leader with a positive 'anything is possible' mindset.
- Resilience and agility to the dynamic nature of the ever-changing market and business needs.
- Instinctive commercial flair to drive decisions that improve KPIs and performance.
- Ability to lead & present with gravitas with clients, teams & fellow colleagues.
- Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results.
- Enthusiastic, energetic outgoing, with a positive 'can do' attitude, determined to win and a passion for ecommerce and all things digital.
- Act with transparency and integrity.
- Create a climate of inclusion and diversity.
Values
We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values:
- Collaborative - We work together to create the extraordinary.
- Creative - We foster creativity & excellence to create value for our brands and business.
- Courageous - We are agile, entrepreneurial & we own our future.
- Connected - We stay connected and ensure we are always consumer first.
- Committed - We are responsible for our impact on others & the planet.
UK&I Ecommerce Director in London employer: good hair day
Contact Detail:
good hair day Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK&I Ecommerce Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand ghd’s values and how they align with your own. This will help you answer questions confidently and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in eCommerce and how you can drive growth for ghd. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace UK&I Ecommerce Director in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce shine through! We want to see how your experience aligns with our mission at ghd and how you can contribute to our growth in the digital space.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your achievements in D2C, Amazon, and other e-commerce channels. We love seeing specific examples of how you've driven revenue growth and market share!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll be one step closer to joining our amazing team at ghd!
How to prepare for a job interview at good hair day
✨Know Your Numbers
As the UK&I Ecommerce Director, you'll need to demonstrate a strong grasp of commercial acumen. Brush up on your P&L statements, margin models, and revenue forecasts. Be ready to discuss specific metrics you've improved in previous roles, as this will show your analytical skills and ability to drive performance.
✨Showcase Your Leadership Style
This role requires leading a talented team, so be prepared to share examples of how you've mentored and developed high-performing teams. Discuss your approach to fostering a positive culture and how you inspire creativity and excellence within your team.
✨Understand the Market Dynamics
Familiarise yourself with ghd's position in the market, especially regarding D2C and Amazon strategies. Research competitors and be ready to discuss how you would leverage your network and experience to drive growth and navigate market challenges.
✨Prepare for Strategic Discussions
You'll need to present and negotiate at senior levels, so practice articulating your vision for ghd's ecommerce strategy. Think about how you can balance omnichannel growth while ensuring operational excellence. Prepare to answer questions about how you'd handle potential challenges in achieving these goals.
