At a Glance
- Tasks: Build strong relationships with national salons and drive sales growth through innovative strategies.
- Company: Join ghd, a leading British brand in high-end hair styling tools.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
- Other info: Embrace creativity and collaboration in a fast-paced environment.
- Why this job: Be part of a dynamic team transforming lives with the power of great hair days.
- Qualifications: Experience in account management and a passion for the hairdressing industry.
The predicted salary is between 40000 - 50000 £ per year.
Job Title
National Key Account Manager
Reports into
Head of Sales, Salon
Direct reports
Travel
Will be required
WHO ARE WE?
Iconic British brand, ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand.
Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!
Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world.
Developed by leading scientists in the dedicated ghd Research and Development laboratories in Cambridge, ghd tools deliver safer heat styling for hair and have become an essential part of the daily lives of professional hair stylists and consumers globally.
A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute.
The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.
Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
ABOUT THIS ROLE
Reporting to the Head of Salon Sales, the National Account Manager owns the day-to-day relationships with key national salons to continuously grow and develop within the channel.
The role nurtures client relationships through a consultive business to business approach by focusing on and understanding their businesses, challenges, and goals to maximise value through creating committed partnerships with ghd.
Driving a real sales culture, the National Account Manager leads the delivery of hands-on solutions with a 360-degree approach via visual merchandising, education and eventing ensuring a best-in-class service is provided.
This role will directly contribute to profitable growth & the delivery of financial targets for the UK and Ireland’s salon channel.
The UK and Ireland is the largest and most developed markets for ghd.
It is a critical territory for the sustainability of the brand at a global level.
Consecutively, the National Account Manger plays a key role within the salon channel fostering a true partnership with our national salons to grow and develop our presence and drive sales.
- JOB ROLE AND RESPONSIBILITIES
- Foster a culture of creativity and excellence.
- Role model and champion the 5Cs framework, be Collaborative, Creative, Courageous, Connected, Committed.
- Develop strong working relationships at all levels in each approved national account within the UK through a consultative business to business approach
- Visit and work with all UK and ROI national account salons alongside each BDM to understand each salon, brand awareness, visibility and grow sales.
- Build joint business plans with each national account to secure strong foundations and ensure successful execution of sales activations agreed.
- Arrange monthly meetings to present promotional activity and identify areas for growth in consultation with the salons nationally.
- Develop close relationships with key team members to help negotiate the successful execution of the sales, marketing, e commerce and educational plans within each account.
- Communicate this plan to the UK Sales team via monthly and quarterly call plans and attendance at monthly sales meetings.
- Responsible for individual account profitability as set by senior management.
- Report weekly to Head of Salon Sales and Finance current performance, growth plans and activations.
- Interpret and deliver statistics at senior levels within both the salon and ghd organisations.
- Report on all relevant competitor sales and marketing activity.
- Negotiate prime retail positioning and window display space in all targeted accounts.
- Responsibility for managing account debt levels within set criteria.
- To uphold the high standards of integrity for both the brand and the company in all areas of operation of the sales function.
- Achieve all targets as set and agreed in consultation with the Head of Salon Sales.
- Work closely with ghd marketing team to manage customer sales and marketing budget as agreed with finance.
- Host key nationals account customers at exclusive launches and events.
• Form relationships and work closely with
- Internal –Head of Salon Sales, Area Sales Managers, Business Development Managers, Finance, Education team, Credit control and Supply Chain team.
- External – Senior Management within each national account: Salon franchise managers, Owners, Regional Managers, Education, Marketing, e Commerce, and any other relevant personnel.
REQUIREMENTS
- Knowledge of the hairdressing industry and salon operations.
- Proven account management experience specifically negotiating with senior stakeholders within key/national accounts.
- Experience of influencing and negotiating with teams at all levels.
- Demonstrates good networking skills (internally and externally) and actively seeks to use contacts to further their own input, impact, and influence.
- Self-motivated, passionate, empathetic individual with a positive attitude, “can do” approach and entrepreneurial growth and ‘anything is possible’ mindset.
- Resilience and agile to the dynamic nature of the ever-changing market and business needs.
- Strong organisational skills, an eye for detail and ability to juggle multiple projects and ability to multitask under pressure in a fast-paced environment.
- Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results.
- Enthusiastic, energetic outgoing, determined to win and a passion for People and all things hair.
- Act with transparency and integrity.
- Create a climate of inclusion and diversity.
- Actively live and breathe the ghd brand.
- UK based with the ability to travel to UK and ROI without restrictions.
- VALUES
We at ghd are proudly committed to our five core Company Values and aim to attract and retain employees who truly live and breathe these in everyday life at ghd.
- Collaborative – We work together to create the extraordinary.
- Creative – We foster creativity & excellence to create value for our brands and business.
- Courageous - We are agile, entrepreneurial & we own our future.
- Connected - We stay connected and ensure we are always consumer first.
- Committed - We are responsible for our impact on other & the planet.
National Key Account Manager in London employer: good hair day
At ghd, we pride ourselves on being an iconic British brand that not only leads the market in high-end professional hair styling tools but also fosters a vibrant and inclusive work culture. Our employees enjoy numerous growth opportunities, a supportive environment that champions creativity and collaboration, and the chance to be part of a mission that transforms lives through the power of a good hair day. With a commitment to excellence and innovation, working at ghd means being part of a passionate team dedicated to making a meaningful impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land National Key Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like National Key Account Manager at good hair day, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including good hair day. Tailor your message to explain why you’re drawn to them and how you can contribute as a National Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace National Key Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for good hair day:When writing your cover letter, make sure to tailor your message specifically for good hair day. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at good hair day
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show good hair day that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show good hair day that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with good hair day’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
