At a Glance
- Tasks: Manage ecommerce activities and drive growth for ghd's online presence in Ireland.
- Company: Join ghd, a leading British brand in high-end hair styling tools.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture focused on creativity, courage, and connection.
- Why this job: Be part of a mission to transform lives with innovative hair tools and exceptional customer experiences.
- Qualifications: 2-4 years in ecommerce or digital marketing, strong analytical skills, and a passion for customer experience.
The predicted salary is between 29700 - 36300 £ per year.
WHO ARE WE?
Iconic British brand, ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!
Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd Research and Development laboratories in Cambridge, ghd tools deliver safer heat styling for hair and have become an essential part of the daily lives of professional hair stylists and consumers globally.
A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.
Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
ABOUT THIS ROLE
We are currently seeking an outstanding individual to support our Direct to Consumer / ecommerce trading website for Ireland. This role is critical to the ongoing growth and development of ghdhair.com locally and is responsible for the day-to-day management of all trading activities, conversion, KPIs, content development, promotional set up, affiliate activity and paid channels to deliver excellence across all digital touchpoints to increase ecommerce performance for the Republic of Ireland market.
- Support the delivery of the ecommerce strategy for the Republic of Ireland, working closely with the Senior DTC Manager, Head of DTC and wider DTC team to drive growth and performance.
- Manage the local ecommerce trading calendar, coordinating activity across departments to ensure campaigns, product launches and promotional activity are delivered on time and aligned to business objectives.
- Execute onsite campaigns, promotions and product launches through the website CMS and backend systems.
- Create and maintain promotional codes, product set-up and merchandising activity, ensuring a seamless customer experience.
- Monitor trading performance and key KPIs, identifying opportunities and working with the wider team to implement improvements.
- Analyse customer and website performance data to uncover trends, insights and areas for optimisation.
- Support the development of local content recommendations to improve onsite engagement, customer experience and SEO performance.
- Collaborate with Global Digital and Creative teams to ensure content and site experiences support local business needs.
- Provide input into ongoing improvements to website functionality, user experience and conversion optimisation initiatives.
- Assist with user acceptance testing for new website features and developments before and after deployment.
- Prepare regular trading and performance reports, sharing insights and recommendations with key stakeholders.
- Work closely with local marketing teams across CRM, affiliates, paid media, social and PR to maximise the impact of ecommerce activity.
- Build strong relationships with key stakeholders across local and global teams to ensure alignment and effective execution of plans.
- Support forecasting and stock management processes by working closely with Finance and Supply Chain teams.
- Collaborate with colleagues across Digital, Marketing and Ecommerce to deliver best-in-class customer experiences and commercial performance.
- Contribute to the prioritisation and testing of new ecommerce and CRO initiatives.
REQUIREMENTS
- 2-4 years' experience in an ecommerce, digital marketing or online trading role.
- Good understanding of ecommerce fundamentals, including trading, conversion optimisation and customer journeys.
- Knowledge of the Irish market and an awareness of ecommerce regulations, including Omnibus pricing legislation.
- Experience using ecommerce platforms or CMS systems, with confidence managing onsite content and promotional activity.
- Understanding of digital marketing channels such as CRM, affiliate marketing, paid media and SEO.
- Strong analytical skills with experience using tools such as Google Analytics to monitor performance and identify opportunities.
- Commercially minded, with the ability to interpret data and make recommendations that support business growth.
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder management skills, with a collaborative approach to working across teams.
- Comfortable working with both local and global teams to deliver projects and initiatives.
- A proactive problem-solver who enjoys identifying opportunities for improvement.
- An interest in website usability, customer experience and digital innovation.
- Confident preparing presentations and communicating insights to a variety of audiences.
- Positive, enthusiastic and passionate about ecommerce, digital marketing and delivering great customer experiences.
VALUES
We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.
- Collaborative – We work together to create the extraordinary.
- Creative – We foster creativity & excellence to create value for our brands and business.
- Courageous – We are agile, entrepreneurial & we own our future.
- Connected – We stay connected and ensure we are always consumer first.
Notice to Employment businesses/ Agencies.
ghd does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. ghd shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Ecommerce Manager in Leeds employer: good hair day
At ghd, we pride ourselves on being an iconic British brand that not only leads the market in high-end hair styling tools but also fosters a vibrant and inclusive work culture. Our employees enjoy a collaborative environment that encourages creativity and innovation, with ample opportunities for professional growth and development, particularly in our Dublin location where you can directly impact the local ecommerce landscape. Join us to be part of a passionate team dedicated to transforming lives through exceptional hair experiences while enjoying the benefits of working for a globally trusted brand.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Leeds
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like good hair day are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to good hair day for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at good hair day as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out good hair day’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
We think you need these skills to ace Ecommerce Manager in Leeds
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at good hair day, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with good hair day's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at good hair day. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at good hair day
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that good hair day uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at good hair day. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
