At a Glance
- Tasks: Manage ecommerce development features and collaborate with global teams to enhance ghdhair.com.
- Company: Join ghd, a leading British brand in high-end hair styling tools, loved by professionals and consumers alike.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote, plus a vibrant company culture.
- Other info: Embrace a collaborative and creative environment focused on consumer-first values and continuous improvement.
- Why this job: Be part of a mission to transform lives through beauty, innovation, and exceptional online experiences.
- Qualifications: 2+ years in ecommerce CMS platforms, strong communication skills, and a degree in marketing or related field.
The predicted salary is between 28800 - 48000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
WHO ARE WE? Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver "safer for hair" heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
LOCATION This role will be based in our Leeds office, and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.
ABOUT THIS ROLE The role drives delivery of the development roadmap and the adoption & execution of ecommerce development features, to further the growth & evolution of ghdhair.com. Acting as the bridge between the Global Ecommerce team and the Digital Operations Development team, this role contributes to multiple stages of the development lifecycle. Providing technical support to Global and Local ecommerce teams as the Platform Super User and owner of best-in-class website management guidance.
JOB ROLE AND RESPONSIBILITIES:
- Work with the Global Director of Ecommerce & Performance and the Global Director of Digital Development & Operations to manage the development roadmap in line with business-prioritised development enhancements.
- Collaborate with the Global Technical Delivery Manager & Development team to deliver prioritised development features to ghdhair.com, in line with key delivery dates.
- Product Ownership of development enhancement items through story writing, story approval, requirements analysis, testing and release management.
- Represent the Global & Local Ecommerce business users when briefing and working on new website features with the Development team - both in practical implementation within the CMS and the onsite journey to support efficiency, revenue targets and UX.
- Hand over new ecommerce development features to the Global & Local Ecommerce teams, through process documentation and CMS training.
- ghdhair.com CMS/Platform 'Super User' and owner of the global CCV2 guidance & how-to documentation used by Global & Local ecommerce teams, detailing all required website management tasks and best practice management.
- Lead technical trouble shooting with CMS/Platform or selected 3rd Party Integrations to support Global & Local Ecommerce teams and ensure the smooth, best-in-class operation of ghdhair.com.
- Work cross-functionality with the Studio, Brand, Education, IT, wider Ecommerce team and any additional internal stakeholders to successfully deliver new development enhancements to ghdhair.com.
- Collaborate with the Digital Performance team to optimise the onsite content & structural aspects of the website to improve SEO performance.
- Lead the relationship with 3rd party agency Zoovu, responsible for the development, enhancement and local roll out of the ghdhair.com Hair Quiz.
- Create a culture of collaboration and agility, with a relentless focus on the customer, data and innovation to deliver and continually optimise a brilliant online experience.
REQUIREMENTS
Essential:
- 2+ years' experience working with ecommerce CMS platforms to build & execute marketing campaigns, new product launches and key promotional strategies to deliver financial targets & support brand activity.
- Supported the strategy and delivery of CMS replatform projects, assisting Product Owners in scoping business requirements, technical CMS support, QA testing and content migration.
- Advanced capability working within a Global capacity, supporting and collaborating with multiple international teams daily.
- Proactive and involved partner with internal stakeholders and business users to support the smooth running and optimization of ghdhair.com.
- Supporting cross-functional team objectives, acting as a key member of the global capability hub.
- A talent for coaching and knowledge transfer, leading internal CMS training processes for global & regional ecommerce team members.
- Collaborate effectively with external business partners to scope, define, test and deploy development tasks to ghdhair.com, to continuously evolve the website as ghd's flagship store.
- Proficient understanding of core SEO principles.
- Clear, confident verbal and written communicator, presenting to senior members of leadership team when required.
- Ability to work under pressure within deadlines.
- Highly organised with strong attention to detail.
- Intuitive, ability to prioritize tasks and manage own time effectively.
- Knowledge of beauty, fashion and premium brand behaviour.
- Innovative and analytical thinker, solution-driven approach.
- A Bachelors Degree in marketing, communications or related field.
Desirable:
- Analytical thinker, able to collate and decipher data to provide valuable insights.
- Ability to spot evolving trends within the premium beauty sector.
VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.
- Collaborative - We work together to create the extraordinary.
- Creative - We foster creativity & excellence to create value for our brands and business.
- Courageous - We are agile, entrepreneurial & we own our future.
- Connected - We stay connected and ensure we are always consumer first.
- Committed - We are responsible for our impact on other & the planet.
Global Ecommerce Development Product Manager in Leeds employer: good hair day
At ghd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration, creativity, and innovation. Based in Leeds, our hybrid working model allows for a balanced approach to work-life integration, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career within the global beauty industry. Join us in transforming lives with the power of a good hair day, and be part of a team that values your contributions and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Global Ecommerce Development Product Manager in Leeds
✨Tip Number 1
Familiarise yourself with ghd's brand values and mission. Understanding their commitment to innovation and customer experience will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of ghd on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Stay updated on the latest trends in ecommerce and the beauty industry. Being knowledgeable about current market dynamics and technological advancements will allow you to speak confidently about how you can drive ghd's ecommerce development forward.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences with ecommerce CMS platforms. Highlighting your hands-on experience with similar projects will demonstrate your capability to manage the development roadmap effectively at ghd.
We think you need these skills to ace Global Ecommerce Development Product Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in ecommerce and CMS platforms. Focus on specific achievements that demonstrate your ability to drive marketing campaigns and product launches.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the beauty industry and how your skills align with ghd's mission. Mention your experience in collaborating with international teams and your understanding of SEO principles.
Showcase Your Technical Skills:Detail your technical expertise in ecommerce platforms and any relevant tools you've used. Highlight your experience in troubleshooting and optimising website performance, as this is crucial for the role.
Demonstrate Your Collaborative Spirit:Provide examples of how you've worked cross-functionally in previous roles. Emphasise your ability to communicate effectively with various stakeholders and your experience in leading training sessions.
How to prepare for a job interview at good hair day
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Global Ecommerce Development Product Manager. Familiarise yourself with ghd's ecommerce platform and how it integrates with their overall business strategy.
✨Showcase Your Experience
Prepare to discuss your previous experience with ecommerce CMS platforms. Highlight specific projects where you contributed to marketing campaigns or product launches, and be ready to explain how you achieved financial targets.
✨Demonstrate Collaboration Skills
Since this role involves working cross-functionally, be prepared to share examples of how you've successfully collaborated with different teams. Emphasise your ability to communicate effectively with both technical and non-technical stakeholders.
✨Highlight Your Analytical Thinking
As an analytical thinker, be ready to discuss how you've used data to inform decisions in past roles. Share insights on how you can apply this skill to optimise ghdhair.com and improve SEO performance.
