Warm Welcome - East Midlands Space Support Coordinator

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region.

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign: Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.

The Opportunity: This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

Warm Welcome Responsibilities:

• Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required.
• Project Coordination: Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces.
• Develops project plans and timelines and maintains updates and progress.
• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly.
• Responding to and fielding enquiries related to projects as appropriate.
• Taking meeting minutes and chairing meetings when needed.
• Collecting and entering data for various spreadsheets and documents efficiently.
• Maintaining and updating information on our CRM tool.
• Ensuring project documents are responsibly and securely stored and updated on the GDrive.
• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them.

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners.
• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces.
• Recording key insights and information during Space visits to ensure we have key impact and reporting data.

Communication support:

• Supporting with communications e.g. storygathering at events or space visits.
• Creating presentations for meetings and events as needed.
• Liaising with stakeholders and funders in a timely manner as required.
• Writing up stories about spaces visited that can be published on the website.

Teamworking: Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows.

Person specification: We are looking for candidates with the following skills and experience:

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence.
• Some experience in supporting community partnership projects in collaboration with cross sector partners.
• A good team player who is quick and willing to respond to the needs of others.
• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace.
• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds.
• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment.
• Highly organised and details-focussed.
• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats.
• Confident to take the initiative and solve problems pro-actively.
• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities.
• Willing to work flexibly, which may occasionally require working out of normal working hours.
• Have the right to work in the UK.

Competencies and behaviours in our team: The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change.
• Collaborative, inclusive, ambitious, aligning with our core values.
• Self-starters with high levels of commitment, energy and motivation.
• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context.
• Calm under pressure, and can adapt quickly in a fast-paced environment.
• Willing to pitch in to help other team members if needed.
• Organised with effective time management skills.

Working Arrangements: Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. This role is fully remote, with flexible working arrangements.

All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. You will need to have the right to work in the UK.