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- Tasks: Lead learning initiatives to enhance skills and career growth for employees.
- Company: Join Good Energy, a top-rated employer committed to a cleaner, greener future.
- Benefits: Enjoy hybrid working, generous allowances, an annual bonus, and 25 days holiday plus your birthday off.
- Why this job: Make a real impact by designing engaging learning experiences that empower others.
- Qualifications: Experience in learning design, strong facilitation skills, and a Level 3 CIPD qualification or equivalent.
- Other info: Collaborate with diverse teams and enjoy a dynamic work environment.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Learning And Development Specialist role at Good Energy
Join to apply for the Learning And Development Specialist role at Good Energy
This range is provided by Good Energy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Good Energy
Grow your career and make a real difference, all while working for a \’World Class’ employer — in the top 100 best large companies to work for in…
No day will be the same – here are some of the highlights
We’re looking for a talented and experienced Learning and Development Specialist to play a key role in how we help our people grow enhancing their skills, progressing in their roles, and building their future careers at Good Energy.
At Good Energy, we do things differently. Our customer service roles are dynamic and technically advanced, and we support them with blended, hands-on learning experiences. You’ll lead on identifying learning needs and translating them into meaningful, practical solutions, from in-person workshops to virtual training and engaging digital content.
You\’ll design and deliver learning with impact, tailoring your approach to the format, audience and business goal. Our team takes pride in understanding learners deeply what motivates them, what challenges they face so we can create content that’s clear, relevant and easy to apply.
In this role you’ll collaborate with leaders and subject matter experts to shape learning that’s aligned with our purpose, tone and real-world demands, making sure it truly makes a difference.
Responsibilities:
- Learning Needs Analysis: Collaborate with operational leaders to identify skill gaps and performance challenges, ensuring learning solutions are targeted and aligned with business goals.
- Design & Deliver: Create and deliver practical, outcome-focused learning across face-to-face sessions, virtual workshops and digital formats to build both immediate and long-term capability.
- Program Management: Manage end-to-end delivery of learning programs, including scheduling, communications, facilitation and evaluation for a seamless learning experience.
- Quality Assurance: Oversee the review and sign-off of digital learning content to ensure clarity, consistency, compliance, and alignment with both learner needs and company standards.
- Continuous Improvement: Use learner feedback and data to evaluate impact and continually improve learning solutions that drive performance.
- Support Leaders: Equip leaders with tools, resources and pathways to coach, develop and empower their teams through self-directed growth.
- Embed Change: Partner with project managers and operational leaders to deliver training on new systems, products and processes, supporting our mission for a cleaner, greener future.
What you\’ll need to succeed
As an L&D Specialist your facilitation skills will set you apart; you’ll create engaging, inclusive experiences that connect with diverse audiences and bring clarity and energy to every interaction. You’ll be equally confident behind the scenes, designing and delivering practical learning that supports performance and helps people grow, whether through structured programs, coaching conversations, or on-the-job development.
You’ll be curious and resourceful, able to research and explore new topics deeply to transform complex information into clear, accessible learning that truly resonates with learners. With an investigative mindset, you’ll stay ahead of trends and bring fresh ideas to your work, and with a critical eye for quality, you’ll be passionate about refining content to ensure it truly lands.
As a skilled Specialist, you’ll thrive when balancing input from learners, leaders, and stakeholders, shaping diverse perspectives into learning solutions that meet the brief and drive impact.
Knowledge, Skills and Experience:
- Proven experience designing and delivering learning in operational, performance-driven environments that lead to measurable impact.
- Experience working in the energy sector or similarly regulated, compliance-driven industries.
- Demonstrated ability to manage end-to-end learning delivery, including coordination, clear communication, and effective collaboration with diverse stakeholders.
- Skilled in leveraging data, learner feedback and evaluation metrics to assess learning effectiveness and drive continuous improvement.
- Strong relationship-building skills, comfortable engaging with colleagues across all levels and functions to influence and collaborate effectively.
- Experience coaching individuals or teams to support growth and embed learning in the workplace.
- Highly organised with the ability to juggle multiple priorities and delivery cycles while maintaining quality and deadlines.
- Proven expertise in managing and curating Knowledge Management Systems to maintain comprehensive, user-friendly, and accessible learning resource libraries.
- Level 3 CIPD qualification or equivalent professional certification in Learning and Development or HR.
- Hands-on experience creating and editing eLearning content using Articulate 360 or similar authoring tools.
We offer hybrid working, with Customer Operations teams coming together for one \’anchor day\’ each month. For this role, you may need to be in the office a few times a month, and possibly more during peak delivery periods.
Benefits you can rely on
Great allowances for hybrid working:
£500 work from home allowance – an annual allowance paid monthly alongside your salary to support with working from home costs.
£500 travel allowance – an annual allowance paid monthly alongside your salary to support with travelling to work costs.
£500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
8% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.
Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
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Technical Learning And Development Specialist employer: Good Energy
Contact Detail:
Good Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Learning And Development Specialist
✨Tip Number 1
Familiarise yourself with Good Energy's mission and values. Understanding their commitment to a cleaner, greener future will help you align your responses during interviews and demonstrate your passion for their goals.
✨Tip Number 2
Network with current or former employees of Good Energy on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Learning and Development Specialist role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified learning needs and implemented effective training solutions in previous roles. Tailoring your experiences to match the responsibilities outlined in the job description will showcase your suitability.
✨Tip Number 4
Stay updated on the latest trends in Learning and Development, especially within the energy sector. Being able to discuss current methodologies and tools during your interview will highlight your proactive approach and commitment to continuous improvement.
We think you need these skills to ace Technical Learning And Development Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning and Development, particularly in operational environments. Emphasise your skills in designing and delivering training programmes that lead to measurable impact.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Mention specific examples of how you've identified learning needs and created impactful solutions, aligning with Good Energy's mission and values.
Showcase Your Skills: Highlight your facilitation skills and ability to engage diverse audiences. Provide examples of how you've used data and learner feedback to improve training effectiveness, demonstrating your commitment to continuous improvement.
Research Good Energy: Familiarise yourself with Good Energy's values and culture. Understanding their approach to learning and development will help you align your application with their expectations and show that you're genuinely interested in the role.
How to prepare for a job interview at Good Energy
✨Showcase Your Facilitation Skills
As a Learning and Development Specialist, your ability to create engaging and inclusive experiences is crucial. Prepare examples of how you've successfully facilitated learning sessions in the past, highlighting your adaptability to different audiences.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've conducted learning needs analyses in previous roles. Share specific instances where you identified skill gaps and how your solutions aligned with business goals, showcasing your strategic thinking.
✨Highlight Your Experience with Digital Learning Tools
Since the role involves creating eLearning content, mention your hands-on experience with tools like Articulate 360. Bring examples of digital content you've developed and explain how it enhanced learning outcomes.
✨Prepare for Collaboration Questions
Collaboration is key in this role. Think of examples where you've worked with leaders and subject matter experts to design impactful learning solutions. Be prepared to discuss how you balance diverse perspectives to achieve effective results.
