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For Companies At a Glance
- Tasks: Provide top-notch customer service to EU and UK clients.
- Company: Join a dynamic team in Coventry with a focus on excellence.
- Benefits: Enjoy a salary up to £27k, private medical insurance, and extra holiday for your birthday.
- Why this job: Experience a hybrid work model and be part of a supportive culture.
- Qualifications: Fluent in German and passionate about helping customers.
- Other info: Free on-site parking and a friendly work environment.
The predicted salary is between 16200 - 19800 £ per year.
Job Description
Whats in it for me?Salary up to £27k doe plus excellent benefits, including income protection, private medical insurance, travel insurance, plus an extra days holiday for your birthday. Free on-site car parking. The role is based in Coventry working hybrid, 3 days in the office and 2 days from home.
The Job!To offer a premium level of customer service to both EU and UK customers, while playing a pi…
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Customer Service Advisor German speaking employer: Good Egg Recruitment
Contact Detail:
Good Egg Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor German speaking
✨Tip Number 1
Familiarize yourself with the specific customer service tools and software commonly used in the industry. Being able to demonstrate your proficiency with these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Practice your German language skills, especially in a customer service context. Role-playing common customer scenarios in German can help you feel more confident and prepared for the job.
✨Tip Number 3
Research StudySmarter's values and customer service philosophy. Understanding our approach will allow you to align your answers during the interview with what we prioritize in customer interactions.
✨Tip Number 4
Prepare examples of how you've successfully handled difficult customer situations in the past. Being able to share specific stories will showcase your problem-solving skills and ability to provide premium customer service.
We think you need these skills to ace Customer Service Advisor German speaking
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer Service Advisor. Highlight your experience in providing premium customer service, especially in a bilingual context.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that align with the job description. Focus on your proficiency in German and any previous customer service roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in both English and German. Mention specific examples of how you've successfully handled customer inquiries.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your language is clear and professional.
How to prepare for a job interview at Good Egg Recruitment
✨Showcase Your Language Skills
Since this role requires German-speaking abilities, be prepared to demonstrate your fluency. Practice common customer service scenarios in German to show your confidence and proficiency.
✨Highlight Customer Service Experience
Discuss your previous experience in customer service roles. Share specific examples of how you handled challenging situations and provided excellent service to customers.
✨Familiarize Yourself with the Company
Research the company and its values. Understanding their approach to customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Hybrid Work Questions
Since the role involves hybrid working, be ready to discuss your experience with remote work. Highlight your ability to stay organized and maintain communication while working from home.
