At a Glance
- Tasks: Lead exciting projects, build client relationships, and inspire teams to deliver impactful work.
- Company: GOOD is a purpose-driven agency focused on making a real difference.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a creative environment that values innovation and collaboration.
- Why this job: Join a dynamic team and help brands create meaningful change in the world.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
GOOD is a purpose‑driven strategy and creative agency working with brands and charities to build a better world through ideas that create real, measurable impact. We combine sharp strategic thinking with bold, culturally aware creativity to help organisations stand for something meaningful and show up in ways that genuinely make a difference.
Role Summary
We are hiring multiple Account Director roles and are looking for people who can start ASAP. We are open to people who can join us on either a temp to perm basis or in a permanent position, bringing energy, leadership and a solutions first mindset to every brief. We are looking for a commercially astute account handler who thrives working in close partnership with clients and internal teams. The ideal candidate will take ownership of projects, end to end, keeping work on brief, within the agreed budget and timings. Having a keen eye on the detail, without ever losing sight of the bigger ambition, building and deepening client relationships with satisfaction, earning trust by consistently helping the agency deliver outstanding work. With a proactive, solutions-first mindset, you relish making things happen. Clients see you as an essential partner; your team sees you as a motivating force. You’re a natural leader, bringing energy and momentum to every project, delivering flawless project handling, offering clarity and guidance to more junior members. When it comes to new business, you bring that same rigour and passion to pitches of all shapes and sizes, ensuring the agency always shows up at its best and makes every opportunity meaningful.
Key Responsibilities
- Client Services
- Organising end-to-end project logistics from briefings and client Kick-offs to final delivery and implementation.
- Planning the agency’s response, both reactively and proactively, across a portfolio of clients and projects.
- Ensure the team/agency is consistently producing high quality work across a project life cycle, exceeding client expectations.
- Developing strong relationships with Clients at a mid-senior level, proactively holding conversations around objectives and project scopes to help GOOD grow its remit.
- Inspiring and motivating Clients around the work.
- Demonstrating excellent communication skills to express strategic views with gravity and a clarity of thinking.
- Maintaining high levels of standards in project management in line with GOOD’s Client Service KPIs.
- Strong stakeholder management of internal teams and senior management. Escalating issues where necessary.
- Exercising a good eye for creativity and attention to detail across work before it leaves the building.
- Experience working across multiple disciplines, with ability to manage several projects & clients at once.
- Business Development (New & Existing clients)
- Proactively seeking up sell and cross sell opportunities across a portfolio of clients.
- Participation in new business initiatives (capacity depending) and pitches.
- Managing GOOD’s response on a select number of pitches.
- A strong demonstration of commercial awareness and ambition for growth.
- Meeting/surpassing the financial targets set for each client and project.
- Leading the team to maintain accurate monthly Client forecasts with clear notification to management where there might be delays or risks.
- Ensuring the team manages projects effectively and meets the agreed KPIs for income, profit margins, utilisation etc.
- Team Management
- Ability to lead teams with passion, energy, commitment, and excitement.
- Managing team resources according to income and profit.
Good to know
Hybrid working - Office days are between Tuesday, Wednesday & Thursday.
Account Director employer: GOOD Agency
At GOOD, we pride ourselves on being a purpose-driven agency that not only values creativity and strategic thinking but also fosters a vibrant work culture where employees can thrive. With a strong emphasis on professional growth, our Account Directors are empowered to take ownership of projects while enjoying the flexibility of hybrid working arrangements. Join us in making a meaningful impact as we collaborate with brands and charities to create real change in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Director role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show up with insights that demonstrate your understanding of their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Whether it's for a new business opportunity or discussing your past projects, we suggest you rehearse how to present your ideas clearly and confidently. Remember, you’re selling yourself as much as the agency’s capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining GOOD and making a difference.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with us at GOOD and make a real impact.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with our mission and the specific requirements of the Account Director role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GOOD Agency
✨Know Your Clients
Before the interview, research GOOD's key clients and their recent projects. Understanding their mission and how they create impact will help you demonstrate your alignment with the agency's values and show that you're ready to build strong client relationships.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past. Highlight your ability to motivate others and manage multiple projects simultaneously. This will illustrate your natural leadership qualities and your solutions-first mindset, which are crucial for the Account Director role.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've successfully managed budgets and met financial targets in previous roles. Show that you understand the importance of commercial success and how it ties into client satisfaction and agency growth.
✨Ask Insightful Questions
Prepare thoughtful questions about GOOD's approach to client service and project management. This not only shows your genuine interest in the role but also gives you a chance to assess if the agency's culture and values align with your own.
