Gooch & Housego Torquay is seeking a Customer Service Lead to own orders from receipt to fulfilment in a fast-paced, technology-driven manufacturing environment. You’ll be the voice of the customer, coordinating with Sales, Operations, Planning and Product Management to ensure timely, accurate delivery.
The role involves handling international enquiries, RMAs and complex service issues, developing strong cross-functional relationships, championing service standards, and driving continuous
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Global Tech Customer Service Lead in Torquay employer: Gooch & Housego Torquay
Gooch & Housego Torquay is an exceptional employer that fosters a culture of innovation and continuous improvement, making it an ideal place for Quality Engineers to thrive. With a strong commitment to employee development, you will have access to growth opportunities in a dynamic, high-tech environment, while enjoying the benefits of working in a collaborative team focused on delivering excellence in photonics. The company's emphasis on quality and customer confidence ensures that your contributions will be meaningful and impactful.