At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Axiom Hospitality, a fast-growing hotel management company in the UK.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Other info: Promote from within culture with global connections and opportunities.
- Why this job: Join a dynamic team and shape the future of a distinctive hotel in Cambridge.
- Qualifications: Experience in hotel management and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Job
Type: Permanent.
Town: Cambridge Personal enough to know your name.
Connected enough to open every door.
Axiom Hospitality is one of the UK's fastest-growing hotel management companies – and we're not slowing down.
In a few short years we've grown to over 40 hotels, partnering with some of the world's most recognised brands including Hilton, Marriott, IHG and Radisson.
Through our partnership with Pyramid Global Hospitality, we're not only connected across the UK, but connected across the globe.
That growth means something real for you.
The people who join us now grow with us – and we have a strong track record of promoting from within.
If you're looking for a job, we can offer you that.
If you're looking for a career, we can offer you that too.
Your Place at Axiom As our portfolio continues to grow, we are looking for an experienced, commercially minded and people-focused General Manager to lead The Gonville Hotel in Cambridge.
Reporting directly to the Axiom Hospitality senior leadership team, this is a flagship role at one of Cambridge's most distinctive independent hotels.
You will be the person who sets the tone – leading a talented team, driving commercial performance, delivering exceptional guest experiences, and embedding a culture that makes The Gonville a destination of choice for guests and a genuinely great place to work.
How You’ll Play Your Part Lead the hotel's day‑to‑day operations across all departments, maintaining the highest standards of guest experience, team performance and service quality Drive commercial performance through effective revenue management, cost control, and P
General Manager employer: Gonville Hotel Cambridge
Gonville Hotel Cambridge is an excellent employer that values teamwork and a positive attitude, making it an ideal place for those looking to grow in a dynamic kitchen environment. With competitive pay, hotel discounts, and opportunities for holiday increases, employees can enjoy a rewarding work-life balance while developing their skills alongside a talented team. Join us in creating memorable experiences for our guests in the heart of Cambridge!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gonville Hotel Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gonville Hotel Cambridge
Don't be shy about reaching out to Gonville Hotel Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gonville Hotel Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gonville Hotel Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!