Gonville Hotel Cambridge is seeking a friendly Reservations Assistant to manage bedroom bookings and enquiries with a warm, professional approach. You will personalise reservations, capture guest preferences and coordinate with Front Office, Sales, F&B and Spa to deliver a seamless guest journey.
The role emphasises a guest-first mindset, strong IT skills, and teamwork to meet revenue targets. You must have the right to work in the UK.
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Guest Experience Reservations Specialist in Cambridge employer: Gonville Hotel Cambridge
At Gonville Hotel, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. Our team members enjoy competitive pay, generous holiday allowances, and unique benefits such as hotel discounts and access to mental health support, all while working in the vibrant city of Cambridge. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where you can thrive in your career within the hospitality industry.