At a Glance
- Tasks: Lead daily hotel operations, ensuring exceptional guest experiences and team performance.
- Company: Join Axiom Hospitality, one of the UK's fastest-growing hotel management companies.
- Benefits: Enjoy competitive salary, discounts on hotel stays, and up to 33 days holiday.
- Other info: Opportunities for career progression and a commitment to sustainability.
- Why this job: Be part of a dynamic team and grow your career in a thriving hospitality environment.
- Qualifications: Proven hotel leadership experience and a passion for hospitality.
The predicted salary is between 50000 - 60000 £ per year.
Salary: Discussed at venue. Job Type: Permanent. Hours: Full-time. Town: Cambridge.
Axiom Hospitality is one of the UK's fastest-growing hotel management companies – and we're not slowing down. In a few short years we've grown to over 40 hotels, partnering with some of the world's most recognised brands including Hilton, Marriott, IHG and Radisson. Through our partnership with Pyramid Global Hospitality, we're not only connected across the UK, but connected across the globe. That growth means something real for you. The people who join us now grow with us – and we have a strong track record of promoting from within. If you're looking for a job, we can offer you that. If you're looking for a career, we can offer you that too.
As our portfolio continues to grow, we are looking for an experienced, commercially minded and people-focused General Manager to lead The Gonville Hotel in Cambridge. Reporting directly to the Axiom Hospitality senior leadership team, this is a flagship role at one of Cambridge's most distinctive independent hotels. You will be the person who sets the tone – leading a talented team, driving commercial performance, delivering exceptional guest experiences, and embedding a culture that makes The Gonville a destination of choice for guests and a genuinely great place to work.
How You’ll Play Your Part
- Lead the hotel's day‑to‑day operations across all departments, maintaining the highest standards of guest experience, team performance and service quality.
- Drive commercial performance through effective revenue management, cost control, and P&L ownership – consistently meeting and exceeding budgeted targets.
- Inspire, develop and retain a high‑performing team, creating a culture of accountability, recognition and genuine pride in the hotel.
- Build and nurture strong relationships with guests, corporate clients, local businesses and the wider Cambridge community.
- Act as the face of The Gonville Hotel, representing the property with professionalism, warmth and ambition.
- Oversee and support all heads of department to ensure consistent delivery across rooms, food and beverage, events and facilities.
- Partner with Axiom's central support teams – including Sales, Finance, HR, Marketing and L&D – to align hotel activity with wider business objectives.
- Lead on compliance, health and safety, and brand standards across the property.
- Identify and pursue opportunities for revenue growth, operational improvement and enhanced guest loyalty.
- Champion sustainability and community engagement in line with Axiom's values and ESG commitments.
Who Thrives Here
We're growing and the people who thrive here are those who bring commercial acumen, genuine leadership and a real passion for hospitality. These are the behaviours that will help you thrive at Axiom:
- Adaptability & resilience: You lead through change with composure.
- Collaboration, communication & inclusion: You build genuine relationships.
- Accountability & results: You bring a strong track record of hotel leadership and commercial delivery.
- Talent development & team building: You are invested in the growth of your team.
- Ethics, integrity & values: You lead by example in everything you do.
- Innovation & continuous improvement: You bring ideas and foster curiosity in those around you.
The Perks of Going Further
- A world of hotel stays through our partnership with Pyramid Global Hospitality.
- The Axiom Xcape: enjoy a complimentary stayover of up to two nights after your first full year with us.
- Awards that actually mean something, including our annual Axiom Awards.
- Refer a friend — earn up to £500 if they join.
- Access your earned pay before payday with Stream.
- 28 to 33 days holiday, starting at 28 days including bank holidays.
- Free meals on shift.
- Wellbeing support through our Employee Assistance Programme.
- Length of service awards recognised at 1, 3, 5, 10 and 20 years.
As we grow, so do the opportunities around you. For the right General Manager, this role is a platform – not just to lead a great hotel, but to grow with one of the UK's most ambitious hospitality businesses. Whether your ambition is to take on a larger property, move into a regional or portfolio role, or help shape how Axiom operates at scale – we'll support you with structured development, clear progression pathways and a culture that genuinely promotes from within.
Built for Everyone
We're committed to creating a workplace where everyone feels they belong and has the opportunity to grow. We welcome applications from all backgrounds, identities and experiences. At Axiom Hospitality, we are working to reduce our carbon, energy, water and waste footprint across the portfolio. We strive to be ethical in all we do – a thriving, sustainable and responsible business for our people, our communities and our planet. Our hotels strive to be active members of their local communities, supporting local charities and leaving a positive impact on their neighbourhoods.
Right to Work
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
General Manager in Cambridge employer: Gonville Hotel Cambridge
Axiom Hospitality is an exceptional employer, offering a vibrant work culture that prioritises personal connections and professional growth. As a General Manager at The Gonville Hotel in Cambridge, you will lead a talented team in a flagship property, benefiting from extensive career development opportunities, competitive perks like discounted hotel stays, and a commitment to sustainability and community engagement. Join us to not only advance your career but also to be part of a rapidly growing company that values its people and promotes from within.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you get an interview, treat it like a chance to showcase your personality and skills. Prepare some stories that highlight your leadership and commercial acumen, and remember to ask questions that show you're genuinely interested in the role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of being noticed by our hiring team. Plus, you’ll find all the latest roles right there!
We think you need these skills to ace General Manager in Cambridge
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your CV. Share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to customise your application for the General Manager role at The Gonville Hotel. Highlight your relevant experience and how it aligns with our values and the job description. Show us why you're the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Use specific examples of how you've driven commercial performance or improved guest experiences in your previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Axiom Hospitality!
How to prepare for a job interview at Gonville Hotel Cambridge
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics like P&L statements and revenue management strategies. Be ready to discuss how you've driven performance in previous roles.
✨Showcase Your Leadership Style
Axiom values genuine leadership, so think about examples that highlight your ability to inspire and develop teams. Prepare stories that showcase how you've built a culture of accountability and recognition in your past positions.
✨Connect with the Community
Since building relationships is crucial, come prepared with ideas on how you can engage with the local Cambridge community. Discuss any previous initiatives you've led that fostered strong ties with guests and local businesses.
✨Emphasise Adaptability
The hospitality industry is ever-changing, so be ready to share experiences where you've successfully navigated challenges. Highlight your resilience and how you keep your team focused and standards high during busy periods or unexpected situations.
