At a Glance
- Tasks: Lead and motivate a dynamic sales team in a fast-paced contact centre.
- Company: Join a rapidly growing healthcare business focused on exceptional customer experiences.
- Benefits: Competitive salary of £30,000 plus commission and strong career development opportunities.
- Why this job: Shape a developing sales team and make a real impact in the healthcare industry.
- Qualifications: Experience leading teams in regulated industries with a focus on sales targets.
- Other info: Supportive environment that values quality customer interactions and team development.
The predicted salary is between 30000 - 42000 £ per year.
About The Opportunity
Our client, a rapidly growing healthcare business, is seeking a dynamic sales team leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry.
Location: Shrewsbury area
Salary: £30,000 + Commission
Contract: Permanent, Full-Time
Industry: Healthcare (Contact Centre)
The Role
As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You will be responsible for ensuring the team excels in conversion, meets key KPIs, and delivers high-quality, compliant customer interactions.
Key Responsibilities
- Drive conversion across inbound sales activity.
- Monitor performance, ensuring individuals meet and exceed targets and KPIs.
- Support team members in delivering exceptional communication and customer service.
- Maintain compliance within a regulated industry (e.g., healthcare or financial services).
- Contribute to a high-performing, positive, and fast-paced sales environment.
- Lead, coach, and develop a team of Contact Centre Sales Executives.
- Provide regular performance feedback and support in training and development initiatives.
About You
We are looking for a motivated and proactive leader who thrives in a fast-paced, target-driven environment.
You Will Have
- Experience leading a team within a contact centre, in a regulated industry such as healthcare or finance.
- A strong track record of working to sales targets and KPIs.
- Exceptional communication skills with the ability to motivate and influence.
- Demonstrated ability to coach, develop, and support team members.
- A focus on delivering quality, compliant customer interactions.
- A positive, resilient leadership style.
What’s in It for You
- Competitive salary of £30,000 + commission.
- Opportunity to join a growing, forward-thinking healthcare organisation.
- Supportive environment with strong career development opportunities.
- Chance to shape and impact a developing sales team.
How to Apply
If you are a driven Sales Team Leader ready for your next challenge, please get in touch.
Sales Team Leader employer: GoNow
Contact Detail:
GoNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare industry and let them know you're on the lookout for a Sales Team Leader role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on exceptional customer experiences. Be ready to share how your leadership style aligns with their goals and how you can drive performance in a fast-paced environment.
✨Tip Number 3
Showcase your achievements! When chatting with potential employers, highlight your track record of meeting sales targets and KPIs. Use specific examples to demonstrate how you've motivated teams and delivered compliant customer interactions in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Sales Team Leader position. Plus, it shows you're serious about joining our ambitious organisation and contributing to our success.
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in a contact centre and any achievements related to sales targets and KPIs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Sales Team Leader role. Share specific examples of how you've motivated teams and driven performance in previous roles.
Showcase Your Communication Skills: Since exceptional communication is key, ensure your application is clear and concise. Use professional language but let your personality shine through to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GoNow
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven conversion rates in previous roles, as this will show your potential employer that you understand what it takes to succeed in a target-driven environment.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in the past. Highlight specific instances where your coaching led to improved performance or exceptional customer service, as this aligns perfectly with the role's requirements.
✨Understand Compliance
Since this role is within a regulated industry, make sure you can speak knowledgeably about compliance standards in healthcare or finance. Being able to articulate how you've maintained compliance while driving sales will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to team development or how they measure success in their sales teams. This shows your genuine interest in the role and helps you assess if it's the right fit for you.