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- Tasks: Support the Club Manager in daily operations and manage the lifeguard team.
- Company: Join a 5* Leisure Management company in luxury residential developments.
- Benefits: Full-time role with a fantastic working environment and career progression.
- Why this job: Be part of a high-end facility and deliver exceptional customer service.
- Qualifications: Management experience in health clubs and strong customer service skills.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an Assistant Club Manager position for a 5* Leisure Management company operating high-end luxury residential developments across London. This facility based in South West London hosts a Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/Spa, Studios and Personal Training.
As the Assistant Club Manager you will be responsible for supporting the Club Manager on the day to day operation, managing the lifeguard team, driving the quality of standards and programme on offer whilst ensuring the delivery of exceptional levels of customer service to all residents and their guests. This contract is a full-time position.
Skills & Experience- Management experience in a health club environment
- Experience managing a lifeguard or wetside team
- A strong understanding of 5* customer service and standards
- Experience of supporting club operations within the leisure industry
- Ability to lead and motivate team members
- Good standards of computer literacy in Microsoft Word, Excel, PowerPoint, and Excel
- Good understanding of health and safety requirements of a gym and swimming pool
- Ability to handle multiple tasks at one time
- Excellent customer service, communication and interpersonal skills required
- Well presented, professional and approachable
- Level 2 or 3 Fitness qualified or willing to undertake
- NPLQ qualified or willing to undertake
This company offers a fantastic working environment, great culture and is renowned for driving succession plans for personal career progression.
Assistant Club Manager in London employer: GoNow
Contact Detail:
GoNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Club Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Club Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching GoNowHealth Club thoroughly. Understand their values, customer service standards, and what makes them a 5* leisure management company. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or improved customer service in previous roles. This is key for the Assistant Club Manager position, so make it count!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Club Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in a health club environment and any relevant qualifications to show us you're the perfect fit for the Assistant Club Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our high standards of customer service. Don’t forget to mention your ability to lead and motivate teams!
Showcase Your Customer Service Skills: Since exceptional customer service is key for us, make sure to include examples of how you've delivered top-notch service in previous roles. This will help us see how you can contribute to our luxury leisure environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at GoNow
✨Know the Club Inside Out
Before your interview, take some time to research GoNow Health Club. Familiarise yourself with their facilities, services, and customer service standards. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Management Skills
Be ready to discuss your previous management experience in a health club environment. Prepare specific examples of how you've successfully led teams, managed operations, and ensured high standards of customer service. Highlight any experience with lifeguard teams or similar roles.
✨Demonstrate Your Customer Service Expertise
Since exceptional customer service is key for this role, think of scenarios where you've gone above and beyond for customers. Be prepared to share these stories during the interview to illustrate your commitment to providing a 5-star experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, team dynamics, and expectations for the Assistant Club Manager role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
