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For Companies At a Glance
- Tasks: Lead a luxury gym, ensuring top-notch service and inspiring your fitness team.
- Company: Join a prestigious 5-star leisure management company in the UK.
- Benefits: Competitive salary up to £33,800 plus commissions and career progression.
- Why this job: Make a real impact in a state-of-the-art fitness centre with a supportive culture.
- Qualifications: Experience in managing gyms and a passion for customer service required.
- Other info: Exciting opportunity for growth in a dynamic and premium environment.
The predicted salary is between 30000 - 38000 £ per year.
Overview
Gym Manager – Luxury Leisure & Fitness Facility – Reading
Are you an experienced Gym Manager looking to take the next step in your career? Join a prestigious 5-star leisure management company renowned for operating high-end corporate and luxury residential fitness facilities across the UK. We are currently recruiting a Gym Manager in Reading to oversee a state-of-the-art fitness centre, equipped with the latest gym technology, premium group exercise classes, and exceptional personal training services.
About The Role
As Gym Manager, you will be responsible for the day-to-day operations of the gym, ensuring the highest standards of service, safety, and customer experience. You will lead and inspire a dedicated fitness team, manage rotas, maintain equipment, and ensure compliance with health and safety procedures. Your focus will be on delivering an exceptional 5-star customer experience, driving service excellence, and developing a strong fitness programme that meets the needs of a diverse clientele.
Key Responsibilities
- Manage all operational aspects of the gym, including team leadership, rota management, equipment maintenance, and health & safety compliance.
- Deliver outstanding customer service and ensure the highest service standards at all times.
- Oversee finance and control procedures to maintain excellent service performance.
- Develop and motivate your team, supporting their growth and ensuring strong engagement with members.
- Organise external practitioners, wellness treatments, and personal training services.
Skills & Experience Required
- Proven experience managing a private gym, health club, or well-being facility within a premium environment.
- Strong understanding of 5-star customer service standards.
- Ability to build relationships with a wide range of clients and stakeholders.
- Background in leisure, fitness, or well-being management.
- Confident leader with strong motivational skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of health & safety requirements for gyms and swimming pools.
- Highly organised, detail-oriented, and able to multitask effectively.
- Professional, approachable, and well-presented.
Desirable Qualifications
- Level 2 Fitness Instructor (minimum).
- First Aid qualified.
What’s on Offer
- Salary: Up to £33,800 + Group Exercise & PT Commission.
- Exceptional working environment with a supportive team culture.
- Clear career progression opportunities within a leading luxury leisure management company.
If you\’re passionate about fitness, customer service, and managing premium leisure facilities, this is a fantastic opportunity to progress your career as a Gym Manager in Reading.
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Gym Manager employer: GoNow
Contact Detail:
GoNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, attend local events, and join online forums. You never know who might have the inside scoop on that perfect Gym Manager role.
✨Tip Number 2
Show off your skills! Create a personal brand that highlights your experience in managing gyms and delivering top-notch customer service. Use social media to share your fitness journey and connect with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how you can elevate their gym operations and enhance the customer experience. Tailor your answers to reflect their values and standards.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Gym Manager
How to prepare for a job interview at GoNow
✨Know Your Gym Inside Out
Before the interview, make sure you research the gym's facilities, services, and customer experience. Familiarise yourself with their fitness programmes and any unique offerings they have. This will show your genuine interest and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Skills
As a Gym Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you improved team performance or resolved conflicts, as this will demonstrate your leadership capabilities.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering a 5-star customer experience, be ready to discuss your approach to customer service. Share stories that highlight your ability to build relationships with clients and how you've handled challenging situations to ensure customer satisfaction.
✨Be Prepared for Health & Safety Questions
Given the importance of health and safety in a gym environment, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in past roles and how you would maintain safety standards in this new position.
