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- Tasks: Support users with ERP system issues and ensure smooth operations.
- Company: Join a dynamic team in a forward-thinking organisation focused on innovation.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values your input and fosters development.
- Qualifications: No prior experience needed; just a passion for problem-solving and technology.
- Other info: Perfect for tech-savvy individuals looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a proactive and detail-oriented Junior Application Support Analyst to join our clients internal Systems Department, supporting core business applications and ensuring seamless operations across the organisation.
Key Responsibilities:
- Provide 1st and 2nd line user support for issues related to the ERP system (IFS).
- Respond to user queries promptly.
Application Support Analyst employer: GoLive Recruitment Ltd
Contact Detail:
GoLive Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Familiarise yourself with ERP systems, particularly IFS, as this will be crucial for the role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to learning.
✨Tip Number 2
Network with current or former Application Support Analysts to gain insights into their daily tasks and challenges. This can provide you with valuable information that you can use during interviews to show your enthusiasm and preparedness.
✨Tip Number 3
Practice your problem-solving skills by working on common issues faced in application support. You can find scenarios online or create your own based on typical user queries to prepare for potential technical questions in interviews.
✨Tip Number 4
Stay updated on the latest trends in application support and technology. Following relevant blogs, forums, or social media groups can help you engage in discussions and showcase your knowledge during interviews.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Junior Application Support Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in application support or user assistance, particularly with ERP systems. Use specific examples to demonstrate your problem-solving skills and ability to provide effective support.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in this position and how you can contribute to the team, focusing on your proactive approach and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for an Application Support Analyst.
How to prepare for a job interview at GoLive Recruitment Ltd
✨Know the ERP System
Familiarise yourself with the ERP system mentioned in the job description, specifically IFS. Understanding its functionalities and common issues will help you demonstrate your knowledge and readiness to tackle user queries.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Highlight your analytical thinking and ability to troubleshoot effectively, as these are crucial for a role that involves 1st and 2nd line support.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. As an Application Support Analyst, you'll need to communicate effectively with users who may not have a technical background, so clarity is key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's systems and support processes. This shows your genuine interest in the role and helps you understand how you can contribute to the team.
