Senior Account Manager, Consumer Health & Wellbeing (up to £50k DOE)

Virgo Health is a specialist health communications agency, part of the GOLIN group and the wider IPG network of companies with more than 200 offices around the world as well as hubs in London, New York and Chicago. We are passionate about helping people to make better decisions around health and wellbeing. Whether it’s clinicians selecting the best treatment, patients understanding their disease better or empowering consumers to self-treat, we always make sure that the human aspect is at the heart of what we do. We work with pharmaceutical, diagnostic and consumer health companies, industry bodies, public and private health providers as well as patient organisations. We support clients across the communications spectrum.

We’re looking for a media savvy Senior Account Manager to join our Consumer Health team and work on leading consumer health and wellbeing brands. The ideal candidate will have excellent media relations expertise and contacts, particularly with consumer lifestyle, wellbeing and health journalists. Counselling clients on media strategy, curating stories and managing a team to generate earned media coverage is central to this role; running a fast-paced press office as well as managing high profile consumer campaign launches. The role also involves managing a range of experts and influencers from KOLs to celebrity talent and conducting research projects. This is a fantastic opportunity to work on well-known consumer health brands, playing a central role to deliver impactful earned-media strategies and award-winning creative campaigns.

What will you be doing?

• Develop impactful materials that are tailored to different audiences and ready for delivery.
• Review others’ work and provide clear direction on how content may be improved.
• Use your understanding of the media landscape to target journalists and strategies to gain the best cut-through when selling in, and share media knowledge with junior team members.
• Manage client requests and troubleshoot issues where necessary; this includes advising and managing the team on what is required to resolve them, being the lead go-to person across all account activities.
• Manage medium/larger projects from start to end, including effective time and project management, factoring in senior review, editorial and design.
• Take personal responsibility for the day-to-day delivery of projects against agreed plans and budget, proactively flagging any changes or delays to clients with solutions.
• Support senior leads in financial oversight and management of projects, including budget trackers, invoicing, budgeting and forecasting.
• Seek out opportunities for organic growth with existing clients and support senior team in the development of new business pitches.

What are we looking for?

• Several years’ experience in consumer health/wellbeing at a consumer or healthcare communication agency.
• Highly skilled in generating media coverage in consumer health and lifestyle media.
• Experience earning the confidence of clients and maintaining strong client relationships.
• Experience developing content for consumer audiences including media materials.
• Excellent organisational skills and ability to coordinate workload effectively.
• Excellent verbal and written communications skills.
• Understanding of and experience in contributing to new business and pitching.
• Enthusiastic to learn new skills as part of a high-performing team.

What do we offer?

• Competitive salary and benefits.
• Hybrid working, 2 days/week in the office.
• 6 weeks annual leave.
• Monthly well-being allowance.
• A fantastic office space in Shoreditch with a dog friendly policy.
• Clear career progression and leading training programmes developed by our L&D Director.

At IPG we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.