At a Glance
- Tasks: Lead consumer accounts, manage client relationships, and drive impactful campaigns.
- Company: Join Golin Ketchum, a dynamic PR agency with a fearless creative spirit.
- Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on creativity and strategic excellence.
- Why this job: Work with iconic brands and create campaigns that people love to talk about.
- Qualifications: Strong PR experience, excellent writing skills, and a passion for storytelling.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a Consumer Account Director with strong consumer brand PR experience and a passion for creating work that people actually talk about. You’ll lead day to day activity on one or more key consumer accounts, managing the client relationship, shaping strategy and driving integrated campaigns that span earned media, social, influencer and content. Many of our clients operate across multiple markets, so you’ll be comfortable working with different regions and local teams, even if your role is more UK focused.
This is a fantastic opportunity to work on well-known consumer brands, playing a central role to deliver impactful earned-media strategies and award-winning creative campaigns.
- Act as the day to day lead across consumer accounts, building trusted relationships with senior client stakeholders.
- Run client meetings, status calls and planning sessions, ensuring clear actions, follow up and momentum.
- Work closely with creative, strategy, social and production teams to shape and stress test ideas.
- Oversee content development, from press materials and social copy to influencer briefs and event concepts.
- Support and coordinate activity across multiple markets or regions when required, ensuring consistency.
- Support teams in building and maintaining strong relationships with journalists, creators and partners.
- Oversee event, activation and partnership activity, ensuring flawless execution and alignment with brand strategy.
- Proven track record of leading mid-large accounts and being a key client contact.
- Experience delivering integrated campaigns that span PR, social, influencer and content.
- Excellent writing and storytelling skills across formats (decks, press materials, briefs, POVs).
Formed in 2026 from the merger of two iconic PR agencies, Golin Ketchum combines fearless creative and strategic excellence, fueled by Omnicom’s industry-leading data and AI solutions, to uncover powerful insights and execute work that builds and protects the world’s greatest companies.
CUSTOMER ACCOUNT MANAGER - IMMEDIATE START in City of London employer: Golin Ketchum London
At Golin Ketchum, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities to work with renowned consumer brands, ensuring that every team member can thrive in their career while making a meaningful impact in the PR industry. Located in the heart of the UK, we provide a vibrant environment where innovative ideas flourish, and employees are encouraged to push boundaries and deliver award-winning campaigns.
