At a Glance
- Tasks: Assist customers with food and beverage orders while ensuring top-notch service.
- Company: Join Birchwood Park Golf and Country, part of a vibrant leisure group.
- Benefits: Enjoy free health club access, discounted memberships, and complimentary meals on long shifts.
- Other info: Flexible part-time hours with opportunities for career progression.
- Why this job: Be the friendly face that creates memorable experiences for our guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 28350 - 34650 £ per year.
The role: Responsible for set-up, maintenance and operation of the food and beverage department. To assist and serve our customers with the requested food and beverage orders, ensuring service excellence and maximises each sale opportunity for department and club. This role involves evening and weekend shifts.
A little bit about you: You will greet customers utilising names where possible. Offer customers menu and inform specials and menu changes, make suggestions and answer questions regarding food, beverages, and service. You will work in a small team to ensure customer satisfaction and high presentation standards are achieved 24/7. You will be a friendly face during customers' visits providing a prompt service to ensure they have a pleasant and memorable time in our Bar and Restaurant. Completes opening and closing procedures as per shift.
Ideal candidates will:
- Effectively up sell other items on menu, e.g., appetisers, desserts, mixed drinks, wine, coffee, etc.
- Follow all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Work closely with the F&B Supervisors to facilitate a pleasant and prompt service for all customers.
- Comply with BGL personnel policies and procedures and health and safety procedures.
A little about us: Birchwood Park Golf and Country is part of Burhill Golf and Leisure Group which consists of 22 golf courses across 10 golf clubs, 2 of which have health & fitness clubs, 10 separate adventure leisure venues, a 15th century lodge hotel, and a diverse portfolio of residential and commercial estates. Birchwood Park Golf & Country Club offers a whole new golfing experience, ideally located close to Dartford, Sidcup and Bexley, Kent.
Benefits include:
- Complimentary use of Health Club and Golf Facilities
- Discounted membership rates for Friends and Family
- Complimentary meal on shift (>6 hour shift)
- Company Pension Scheme
- Uniform provided
- Opportunities for progression
- Dedicated staff car park
Job Types: Part-time, Permanent
F&B Assistant in London employer: Golf
At Shropshire Golf Centre, we pride ourselves on fostering a vibrant and supportive work environment where our Food and Beverage Assistants can thrive. With a focus on excellent customer service, we offer comprehensive training and growth opportunities, ensuring that our team members feel valued and empowered. Located in a picturesque setting, our centre not only provides a rewarding job but also a chance to be part of a close-knit community dedicated to delivering exceptional experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Golf and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Assistant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Golf that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Golf.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Golf get a sense of who you are beyond your experience!
How to prepare for a job interview at Golf
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Golf and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
