MAIN DUTIES: Work closely with the Food and Beverage Manager and the Wedding co-ordinators. Responsible for managing co-workers and all activities involved with running the weddings, events and day to day running of the business while maintaining excellence in quality standards and guest relations. OUR VALUES: We expect all our staff to strive to: Maintain open and honest communication with our customers, both internal and external, at all times. Support each other in everything we do, recognise and develop each individual's potential. Take ownership of their individual actions and have pride in what they do. Deliver consistent levels of customer service and ensure expected standards are adhered to in everything we do. Look for alternatives to what we do seeking out and exploiting natural resources RESPONSIBILITIES: Manages all aspects of the wedding/event on the day and co-ordinate to achieve qualitative/quantitative goals and ensure client satisfaction. To work closely with the Wedding Coordinator/Events team to ensure that events are delivered to the expected standards. Take responsibility for delivering menu tastings prior to the event to ensure customer satisfaction throughout all aspects of pre-wedding service. To attend final meetings alongside the Wedding Coordinator to make sure all area are covered and will be up to operational standards. To take control of preparing all aspects of the wedding/event set up to ensure smooth turnarounds for functions. Running double function nights, managing staff members. Managing all food and beverage service outlets, which may include bar, restaurant, kitchen, driving range
F&B Senior Supervisor employer: Golf
At Shropshire Golf Centre, we pride ourselves on fostering a vibrant and supportive work environment where our Food and Beverage Assistants can thrive. With a focus on excellent customer service, we offer comprehensive training and growth opportunities, ensuring that our team members feel valued and empowered. Located in a picturesque setting, our centre not only provides a rewarding job but also a chance to be part of a close-knit community dedicated to delivering exceptional experiences for our guests.