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- Tasks: Keep our hotel and spa sparkling clean while providing top-notch service to guests.
- Company: Join a dynamic team dedicated to delivering exceptional hospitality experiences.
- Benefits: Earn £11.44/hour, enjoy flexible hours, and access discounts for you and your loved ones.
- Why this job: Perfect for detail-oriented individuals who love customer service and thrive in a fast-paced environment.
- Qualifications: Previous cleaning or housekeeping experience in a hotel is a plus; commitment and attention to detail are essential.
- Other info: Opportunities for training and professional development available.
Do you have the commitment and attention to detail needed to keep up our standards of cleanliness?
Were looking for a Spa & Front of House Cleaner to help us provide first-class service to our guests by keeping the hotel exceptionally clean. It would be very helpful if you have previously worked as a housekeeper or cleaner in a hotel or similar environment.
Youll need to be reliable and committed, with excellent personal presentation. Exceptional attention to detail, a passion for providing excellent customer service, and the ability to work under pressure are also required. The job requires flexible working, on various days of the week. As a part of the housekeeping team, youll need to communicate well with others.
Each day you'll prepare the spa and public areas for current and arriving guests, assist with spa and hotel laundry/linen, and replenish guest supplies. You'll remove any lost property left behind, report and damaged or missing items and keep up the general presentation in the hotel & spa.
Always following health & safety guidelines, youll clean general areas to an extremely high standard, and complete any other tasks as requested by the Spa Manager & Head Housekeeper.
What we need from you
- Previous experience of cleaning or housekeeping in a hotel or similar environment
- Commitment and attention to detail
- Passion for first-class customer service
What we offer
- £11.44 per hour
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQs and professional qualifications
- Team meals
- Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
- Pension
- Great selection of benefits
AMRT1_UKCT
Spa & Front of House Cleaner employer: Golf View, Nairn
Contact Detail:
Golf View, Nairn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa & Front of House Cleaner
✨Tip Number 1
Make sure to highlight your previous experience in cleaning or housekeeping roles during the interview. Share specific examples of how you maintained high standards of cleanliness and customer service in those positions.
✨Tip Number 2
Demonstrate your attention to detail by preparing a checklist of tasks you would perform daily as a Spa & Front of House Cleaner. This shows that you understand the importance of thoroughness in maintaining a clean environment.
✨Tip Number 3
Be ready to discuss how you handle pressure and busy situations. Provide examples from past experiences where you successfully managed multiple tasks while ensuring quality service.
✨Tip Number 4
Since communication is key in this role, think of ways you've effectively worked with a team in the past. Be prepared to share how you contributed to a positive team environment and collaborated with others to achieve common goals.
We think you need these skills to ace Spa & Front of House Cleaner
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in cleaning or housekeeping, especially in a hotel or similar environment. This will show that you understand the standards required for the role.
Show Your Attention to Detail: In your application, provide specific examples of how you've demonstrated attention to detail in past roles. This could include tasks where precision was crucial, such as cleaning or organizing spaces.
Express Your Commitment to Customer Service: Clearly convey your passion for providing excellent customer service. You can mention instances where you went above and beyond to ensure guest satisfaction in previous jobs.
Communicate Your Flexibility: Since the job requires flexible working hours, make sure to mention your availability and willingness to work on various days of the week. This shows that you are adaptable and ready to meet the needs of the team.
How to prepare for a job interview at Golf View, Nairn
✨Show Your Attention to Detail
During the interview, emphasize your commitment to cleanliness and attention to detail. Share specific examples from your previous experience where you maintained high standards in a hotel or similar environment.
✨Demonstrate Customer Service Skills
Highlight your passion for providing excellent customer service. Be prepared to discuss how you've handled guest requests or complaints in the past, showcasing your ability to work under pressure while maintaining a positive attitude.
✨Discuss Flexibility and Reliability
Since the role requires flexible working hours, make sure to express your willingness to adapt to various schedules. Mention any previous experiences where you successfully managed changing shifts or responsibilities.
✨Communicate Effectively
As part of the housekeeping team, communication is key. Prepare to discuss how you collaborate with others, whether it's coordinating with team members or reporting issues to management. Good communication skills will demonstrate your ability to fit into their team.
