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- Tasks: Deliver exceptional customer service and manage guest enquiries at our stunning hotels.
- Company: Join Crerar Hotels, where passion meets hospitality in beautiful locations.
- Benefits: Enjoy a competitive hourly rate of £12.71 and fantastic employee benefits.
- Other info: Great opportunities for growth in a vibrant hospitality environment.
- Why this job: Be the welcoming face of our hotels and create unforgettable experiences for guests.
- Qualifications: Friendly, efficient, and motivated individuals with excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Join Crerar Hotels where passion meets hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests and that starts with you! Whether you're an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We're looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel's amenities, you'll play a vital role in ensuring our guests have a memorable stay.
Why work with us? On top of the fantastic benefits below, we offer an hourly rate of £12.71.
Receptionist - Part Time in Highland employer: Golf View, Nairn
Contact Detail:
Golf View, Nairn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time in Highland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crerar Hotels. Understand their values and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for guests. So, practice speaking clearly and confidently. You can even role-play with a friend to simulate common scenarios you might face at the reception desk.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your ability to create fantastic customer experiences.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Crerar Hotels website. This not only shows your enthusiasm but also ensures your application gets to the right people quickly. Plus, it’s super easy!
We think you need these skills to ace Receptionist - Part Time in Highland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at Crerar Hotels.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in customer service and hospitality. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to make a great first impression. Keep it friendly and professional, and explain why you’re excited about the opportunity to join our team at Crerar Hotels. We want to know what makes you the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Golf View, Nairn
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. During the interview, practice clear and confident speech. You might even want to prepare a few examples of how you've successfully handled guest enquiries or difficult situations in the past to demonstrate your skills.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview. A smart appearance reflects your understanding of the role and shows that you take the opportunity seriously. Think about how you would present yourself to guests!
✨Prepare for Role-Specific Questions
Expect questions related to customer service and handling various scenarios at the reception. Think about how you would manage a busy check-in period or deal with a dissatisfied guest. Practising these responses can help you feel more confident and ready to impress.