At a Glance
- Tasks: Be the friendly face of our hotel, delivering exceptional customer service and managing guest enquiries.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £12.71 per hour, enjoy health rewards, and access exclusive discounts.
- Other info: Work in breathtaking locations with fantastic training and progression opportunities.
- Why this job: Create unforgettable experiences for guests while developing your career in hospitality.
- Qualifications: Friendly attitude, excellent communication skills, and a can-do spirit.
The predicted salary is between 26400 - 26400 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us? On top of the fantastic benefits below, we offer an hourly rate of £12.71. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist in Nairn employer: Golf View Hotel & Spa
At Crerar Hotels, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee well-being and growth. As a Receptionist, you'll not only enjoy competitive pay and instant access to your earned wages but also benefit from comprehensive training opportunities and exclusive discounts at our stunning hotels across Scotland and the Lake District. Join us in creating unforgettable experiences for our guests while being part of a team that truly values your contributions and celebrates your achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Nairn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a receptionist role at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Crerar Hotels, be ready to share why you're the perfect fit for their team. Highlight your customer service skills and your passion for creating unforgettable experiences.
✨Tip Number 3
Show up in style! First impressions matter, especially in hospitality. Dress professionally and bring your best self to any interviews or networking events. Remember, you’re showcasing your ability to represent Crerar Hotels!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Crerar Hotels family. Let’s make it happen!
We think you need these skills to ace Receptionist in Nairn
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create unforgettable experiences for our guests.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Crerar Hotels. Highlight your relevant experience, especially in customer service, and mention any skills that align with what we’re looking for, like excellent communication and a friendly phone manner.
Keep It Professional:While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your formatting is neat. First impressions count, and we want to see that you take pride in your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Golf View Hotel & Spa
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your previous experiences. Prepare examples that highlight your ability to handle guest enquiries and manage phone calls efficiently, as this will demonstrate your suitability for the role.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress professionally and maintain a polished appearance for your interview. This reflects your understanding of the importance of presentation in creating a welcoming atmosphere for guests.
✨Prepare for Role-Specific Questions
Anticipate questions related to customer service and upselling hotel amenities. Think of scenarios where you've gone above and beyond for a guest or handled a difficult situation. This will help you articulate your experience and show how you can contribute to creating unforgettable experiences at Crerar Hotels.
