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- Tasks: Manage night operations, ensure guest satisfaction, and maintain security standards.
- Company: Crerar Hotels – a leader in hospitality with stunning locations.
- Benefits: Competitive pay, instant wage access, health rewards, and career development.
- Other info: Work in breathtaking locations across Scotland and the Lake District.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Previous hotel night experience preferred; strong customer service skills essential.
The predicted salary is between 28800 - 28800 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Night Porter at Crerar Hotels, you will be responsible for managing the night desk and ensuring the smooth running of operations between 11pm and 7am. You must take pride in your work, presenting yourself well and delivering exceptional customer service. This full-time role, which includes weekend shifts, covers a range of duties, including:
- Overseeing security
- Setting up function rooms for events
- Storing furniture and equipment
- Following end-of-day procedures
- Assisting with guests' food and beverage needs throughout the night
With your attention to detail, you’ll produce audit reports and ensure high security standards are maintained. Personable and engaging, you will interact with guests to exceed their expectations and may be asked to assist the cleaning, bar, and reception teams or act as duty manager when required. Previous night experience in a hotel is preferred, and your commitment to customer service will make a significant impact on the guest experience during the night shift.
Why Work with Us?
On top of the fantastic benefits below, we offer a salary/hourly rate of £13.90. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Night Porter in Nairn employer: Golf View Hotel & Spa
Contact Detail:
Golf View Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Nairn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Crerar Hotels.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, we might want to have a quick chat to get to know you better before the formal interview process.
✨Tip Number 3
Show off your personality! During interviews or meet-ups, let your passion for hospitality shine through. We love candidates who are personable and engaging, just like the experiences we create for our guests.
✨Tip Number 4
Prepare for the night shift! Familiarise yourself with the unique challenges of working nights, like managing security and guest needs. Showing us that you understand the role will definitely give you an edge!
We think you need these skills to ace Night Porter in Nairn
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to creating unforgettable guest experiences, as this is what we value at Crerar Hotels.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Porter role. Highlight relevant skills and experiences, especially those related to customer service and night operations, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Porter position. We can’t wait to hear from you!
How to prepare for a job interview at Golf View Hotel & Spa
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter at Crerar Hotels. Familiarise yourself with the key duties like managing the night desk, overseeing security, and assisting guests. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for guests. This will highlight your commitment to creating unforgettable experiences, which is at the heart of Crerar Hotels' values.
✨Dress to Impress
First impressions matter! Make sure you present yourself well for the interview. Dress smartly and maintain a professional appearance, as this reflects your understanding of the hospitality industry and the importance of presentation in guest interactions.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during your interview. Inquire about the team culture, training opportunities, or how Crerar Hotels measures success in the Night Porter role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.