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- Tasks: Welcome guests and ensure smooth daily operations in Food & Beverage service.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Instant wage access, health rewards, career development, and exclusive discounts.
- Other info: Work in breathtaking locations across Scotland and the Lake District.
- Why this job: Be part of a caring team delivering unforgettable experiences every day.
- Qualifications: Experience in hospitality is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 24000 - 30000 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Duty Manager at Crerar Hotels, you will be a key presence on the floor, warmly welcoming guests and ensuring seamless daily operations. You will be responsible for Food & Beverage service during your shift, covering Breakfast, Lunch, Afternoon Teas and Dinner operations. You will support departmental leaders, step in where needed to maintain high service standards, and oversee financial tasks during your shifts. You'll engage with VIP guests, event organisers, and visitors, ensuring their needs are met while effectively communicating important details to staff. Handling guest concerns efficiently, you will act as an escalation point in the absence of senior management. You’ll also lead in emergencies, conduct venue walk-rounds for security and presentation, and ensure smooth handovers between shifts. Additionally, you will manage guest requests, assist with alternative accommodation if needed, and oversee venue set-ups, maintenance issues, and promotions to enhance the guest experience.
Why Work with Us?
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular.
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Duty Manager based in Food & Beverage in Nairn employer: Golf View Hotel & Spa
Contact Detail:
Golf View Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager based in Food & Beverage in Nairn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. You never know who might have a lead on a Duty Manager position at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Show your passion for hospitality during interviews. Share specific examples of how you've created unforgettable experiences for guests in the past. This will help us see that you truly understand what it means to be part of our team.
✨Tip Number 3
Be proactive! If you’re keen on a role, don’t just wait for job postings. Reach out directly through our website and express your interest in working with us. A little initiative goes a long way!
✨Tip Number 4
Prepare for situational questions in interviews. As a Duty Manager, you'll need to handle guest concerns and emergencies. Think of scenarios where you’ve successfully managed similar situations and be ready to share them with us.
We think you need these skills to ace Duty Manager based in Food & Beverage in Nairn
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating unforgettable guest experiences, just like we do at Crerar Hotels.
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant skills and experiences that align with the job description, especially in Food & Beverage service and guest engagement.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well so we can easily see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Golf View Hotel & Spa
✨Know the Company Inside Out
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Duty Manager, you'll be interacting with guests constantly. Prepare examples from your past experiences where you've gone above and beyond to ensure guest satisfaction. Highlight your ability to handle difficult situations and how you maintain high service standards under pressure.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as managing a busy service or resolving a guest complaint. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the Duty Manager role. This shows that you're engaged and serious about contributing to their mission of creating unforgettable guest experiences.