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For Companies At a Glance
- Tasks: Manage bookings, supplier communications, and document preparation for luxury golf travel.
- Company: Golf Traveller curates elite golf travel experiences for high net worth individuals and private clubs.
- Benefits: Enjoy a competitive salary, 25 days holiday, monthly training, and career development opportunities.
- Why this job: Join a dynamic team in a fast-growing company that values creativity and exceptional customer experiences.
- Qualifications: 1-3 years experience, strong communication skills, and a passion for travel and golf are essential.
- Other info: Work in a diverse environment with opportunities for international exposure and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
About Us
At Golf Traveller, we are redefining how golf travel is experienced. As luxury experience curators, we craft unparalleled golf travel discoveries for a global clientele of elite private clubs, high net worth individuals, and corporate investors in golf. With a strong heritage in golf, travel, hospitality, and events, our leadership team has a clear vision for the role Golf Traveller can play for discerning guests, blending world-class destinations with seamless service and exclusive access. We have recently secured funding to accelerate our expansion, reinforcing our reputation as an innovative force in golf travel. With offices in London, St Andrews, Stockholm, Oslo, Singapore, and Jakarta, we are growing and looking for ambitious, forward-thinking individuals to help us build the future of luxury golf travel.
About the opportunity
- Administration of bookings
- Booking management and delivery of company standard for customer experience
- Supplier communications
- Document preparation
- Supplier contract coordination
40 hours per week plus occasional seasonal overtime
Reports to: Operations Associate
Location: St Andrews
What you can expect
- A very competitive salary, dependant on experience
- Workplace pension scheme
- 25 days paid holiday per annum
- Eligibility for company wide bonus and incentive schemes
- Monthly destination training by industry experts
- A brand new laptop
- Quarterly team outings
- Staff uniform (Peter Millar)
- Career development planning
- Exposure to international business in a fast growing company
If you have the below attributes, we want to hear from you
- Self starter, with a passion for travel and golf
- Comfortable using digital tools to complete daily tasks
- Work well in a team
- Strong numeracy and communication skills - both written and verbally
- Professional telephone etiquette
- 1-3 years previous experience
- Strong organisational skills and granular attention to detail
- Willingness to travel
- Analytical approach
- Ability to work autonomously when required
- Creativity
- Ambition & motivation to succeed
You’ll be assisting with bespoke itineraries that aim to elevate our customers’ experiences, inspiring discovery and setting the scene for unforgettable shared moments. Golf is at the heart of our offering, with the best courses forming the centrepiece of many itineraries. However, our approach goes far beyond golf; meeting the expectations of the luxury traveller, whether a golfer or not, requires careful attention to detail at every stage of the journey.
As an Operations Administrator, you’ll work closely with suppliers and Destination Management Companies (DMCs), building and managing relationships that allow us to provide unique and exclusive opportunities for our clients. Your organizational skills and keen eye for detail will ensure each itinerary is flawlessly executed. Ideal candidates will have work experience in the luxury travel or hospitality industry, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We’re looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.
Applicants should send an up-to-date CV to:
Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK and IDLR status.
We are committed to fostering an inclusive and diverse workplace where all individuals are valued and respected. We firmly believe that diversity drives innovation and strengthens our ability to serve our customers. As an equal opportunity employer, we strive to create an environment where everyone feels empowered to contribute and thrive. If you require reasonable adjustments to support you during the recruitment process, please let us know. We will make every effort to accommodate your needs.
Operations Administrator employer: Golf Traveller
Contact Detail:
Golf Traveller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the luxury travel and golf industries. Understanding the nuances of high-end customer service and the specific needs of golf travellers will give you an edge in interviews and discussions.
✨Tip Number 2
Network with professionals in the luxury travel sector, especially those with experience in golf. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the field.
✨Tip Number 3
Showcase your organisational skills by preparing a mock itinerary for a luxury golf trip. This will demonstrate your attention to detail and creativity, which are crucial for the Operations Administrator role.
✨Tip Number 4
Research Golf Traveller's unique offerings and recent developments. Being knowledgeable about the company’s vision and services will help you articulate how you can contribute to their goals during the interview process.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly within the luxury travel or hospitality sectors. Emphasise skills that align with the job description, such as organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and travel. Explain why you are interested in the Operations Administrator role at Golf Traveller and how your background makes you a perfect fit for their team.
Highlight Relevant Skills: In your application, focus on your strong numeracy and communication skills, both written and verbal. Provide examples of how you've successfully used these skills in previous roles, especially in customer service or administrative tasks.
Showcase Your Creativity: Since the role involves creating bespoke itineraries, demonstrate your creative thinking in your application. Share any past experiences where you’ve had to think outside the box to enhance customer experiences or solve problems.
How to prepare for a job interview at Golf Traveller
✨Show Your Passion for Travel and Golf
Make sure to express your enthusiasm for both travel and golf during the interview. Share any personal experiences or insights that highlight your passion, as this aligns perfectly with the company's focus on luxury golf travel.
✨Demonstrate Strong Organisational Skills
Prepare examples from your previous experience that showcase your organisational abilities. Discuss how you have managed bookings, coordinated with suppliers, or handled multiple tasks simultaneously, as these skills are crucial for the Operations Administrator role.
✨Highlight Your Communication Skills
Since the role involves supplier communications and customer interactions, be ready to demonstrate your strong communication skills. Practice articulating your thoughts clearly and professionally, both verbally and in writing, to leave a positive impression.
✨Research the Company and Its Values
Familiarise yourself with Golf Traveller's mission and values before the interview. Understanding their approach to luxury travel and customer experience will allow you to tailor your responses and show that you are a good fit for their team.
