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- Tasks: Lead a team to deliver exceptional customer service and enhance the golfing experience.
- Company: Join Golf Galaxy, where passion for golf meets innovative retail solutions.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team culture.
- Why this job: Make a real impact in a fun, inclusive environment while sharing your love for golf.
- Qualifications: Retail or customer service experience preferred; must be flexible and ready to learn.
- Other info: Opportunities for growth and development within a leading sporting goods retailer.
The predicted salary is between 36000 - 50400 £ per year.
Join to apply for the Retail Golf Equipment Sales Lead role at Golf Galaxy
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Join to apply for the Retail Golf Equipment Sales Lead role at Golf Galaxy
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If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.
If you are ready to make a difference and take the next step in your career, apply to join our team today!
Overview
The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.
- Supports building and hiring a strong team by observing in-store interviews and department tours.
- Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
- Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
- Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
- Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
- Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
- Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
- Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).
- Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
- Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
- Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.
- Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
Qualifications
- Flexible availability – including nights, weekend, and holidays.
- Prior retail sales experience (or customer-focused experience) preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Targeted Pay Range: $18.00 – $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK\’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business, Management, and Business Development
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Industries
Manufacturing, Retail, and Sporting Goods Manufacturing
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Retail Golf Equipment Sales Lead employer: Golf Galaxy
Contact Detail:
Golf Galaxy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Golf Equipment Sales Lead
✨Tip Number 1
Familiarise yourself with the latest golf equipment trends and technologies. Being knowledgeable about the products will not only help you stand out during interviews but also show your passion for the sport, which is crucial for a role at Golf Galaxy.
✨Tip Number 2
Network with current or former employees of Golf Galaxy. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to demonstrate your leadership skills during the interview process. Think of examples from your past experiences where you've successfully led a team or improved customer service, as these qualities are essential for the Retail Golf Equipment Sales Lead position.
✨Tip Number 4
Showcase your commitment to inclusivity and teamwork. Golf Galaxy values a diverse workforce, so be ready to discuss how you can contribute to a positive and inclusive environment for both teammates and customers.
We think you need these skills to ace Retail Golf Equipment Sales Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and sales experience, especially in the sporting goods sector. Emphasise any leadership roles or experiences that demonstrate your ability to guide and support a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Mention specific examples of how you've contributed to a positive team environment and provided excellent service in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as teamwork, communication, and problem-solving. Be sure to mention any experience you have with training or coaching others.
Showcase Your Knowledge of Golf: Demonstrate your understanding of golf equipment and the needs of golfers. This could include mentioning specific brands, products, or trends in the golf industry that you are familiar with, which will show your genuine interest in the role.
How to prepare for a job interview at Golf Galaxy
✨Show Your Passion for Golf
Make sure to express your love for golf during the interview. Share personal experiences or stories that highlight your enthusiasm for the sport, as this role is all about connecting with customers who share that passion.
✨Demonstrate Leadership Skills
As a Retail Golf Equipment Sales Lead, you'll need to lead by example. Be prepared to discuss your previous leadership experiences and how you've successfully guided teams in a retail environment.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing exceptional customer service. Prepare examples of how you've gone above and beyond for customers in past roles, as this is crucial for creating a welcoming store environment.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and how you handle adversity. Think of specific scenarios where you've had to adapt or overcome challenges in a retail setting.
