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- Tasks: Welcome guests and ensure they have an unforgettable experience at our immersive entertainment venue.
- Company: Join Golf Fang, a vibrant part of the Big Fang Collective, redefining fun in the UK.
- Benefits: Enjoy free golf, 50% off drinks, discounts for friends, and additional holiday days.
- Why this job: Be part of a high-energy team creating jaw-dropping experiences for guests.
- Qualifications: Customer service experience and effective communication skills are essential.
- Other info: Full training provided, plus access to mental health support and career growth opportunities.
The predicted salary is between 1300 - 1600 £ per month.
About us
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!
About the role
As a Reception Host at Golf Fang, it is your role to welcome guests ensuring they have the best start to their experience! We want our guests to be comfortable and happy going onto the course. You will also manage the flow of guests playing golf and communicate the rules of the course!
Essential
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our offer
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Reception Host in Newcastle upon Tyne employer: Golf Fang
Contact Detail:
Golf Fang Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Host in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the team.
✨Tip Number 2
Show off your personality! As a Reception Host, you’ll be the first face guests see, so let your enthusiasm shine through. Be ready to share why you’re excited about creating unforgettable experiences at Golf Fang.
✨Tip Number 3
Brush up on your communication skills! Practice how you’d explain the rules of the course or recommend drinks. Being clear and engaging will show that you’re ready to keep the fun flowing for our guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Golf Fang family!
We think you need these skills to ace Reception Host in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating unforgettable experiences!
Tailor Your Application: Make sure to tailor your application to the Reception Host role. Highlight any customer service experience you have and how it relates to making guests feel welcome. We love seeing how your skills can contribute to our vibrant atmosphere!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Golf Fang!
How to prepare for a job interview at Golf Fang
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Golf Fang and what makes it unique. Research the different activities, food offerings, and the overall vibe of the place. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Reception Host, customer service is key! Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think about times when you handled difficult situations or made someone’s day better – these stories will showcase your skills perfectly.
✨Practice Effective Communication
Since you'll be managing guest flow and explaining rules, practice clear and friendly communication. You might want to role-play with a friend or family member to get comfortable with how you’ll interact with guests. Remember, a warm smile goes a long way!
✨Time Management is Crucial
Being organised and managing time effectively is essential in a busy environment like Golf Fang. Think of ways you’ve successfully juggled multiple tasks in the past. Be ready to discuss how you prioritise tasks and keep everything running smoothly during peak times.