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- Tasks: Lead the front of house team, ensuring top-notch service and venue standards.
- Company: Join Golf Fang, a vibrant entertainment venue redefining fun in the UK!
- Benefits: Enjoy free golf, 50% off drinks, private medical insurance, and extra holiday days.
- Why this job: Be part of an exciting team creating unforgettable experiences in a dynamic environment.
- Qualifications: Must have at least 6 months of management experience in a front of house role.
- Other info: Full training provided; opportunities for personal development and mental health support.
The predicted salary is between 28800 - 43200 £ per year.
About us
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We are a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades - making every visit unforgettable. Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!
About the role
As Front of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous developments of the standards in the venue through training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.
Essential
- Experience in managing a front of house service.
- Knowledge of sales processes and team motivation.
- At least 6 months managers experience in leading a front of house role.
Desired
- Experience in a multi-site unit, managing multiple locations.
- Food safety and hygiene qualifications.
- England & Wales Personal License.
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our Sicker Than Yo Average Offer
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
- Stakeholder pension scheme.
- Private Medical and Life Insurance following successful probation.
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
- Additional Holiday days for each complete year with us.
Front of House Manager employer: Golf Fang
Contact Detail:
Golf Fang Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with Golf Fang's unique offerings and brand values. Understanding the immersive entertainment experience they provide will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in front of house management. They can offer insights and potentially refer you to opportunities at Golf Fang.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've motivated teams and handled cash processes. Be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Showcase your creativity and problem-solving skills during the interview. Golf Fang values innovation, so think of ways you could enhance the guest experience or improve operational efficiency.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Front of House Manager position. Tailor your application to highlight relevant experience in managing front of house services.
Showcase Your Experience: In your CV and cover letter, emphasise your previous management experience, particularly in front of house roles. Include specific examples of how you've motivated teams, handled cash, and maintained high standards of service.
Highlight Relevant Qualifications: If you have food safety and hygiene qualifications or a Personal License, make sure to mention these in your application. These credentials are valuable for the role and can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for creating memorable experiences and your alignment with Golf Fang's mission. Use this opportunity to express your enthusiasm for the role and how you can contribute to the team.
How to prepare for a job interview at Golf Fang
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what excites you about creating memorable experiences for guests and how you can contribute to the vibrant atmosphere at Golf Fang.
✨Demonstrate Leadership Skills
As a Front of House Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff while maintaining high standards.
✨Know the Brand Inside Out
Familiarise yourself with Golf Fang's unique offerings and brand values. Be ready to discuss how you can uphold and enhance these standards, ensuring that every guest has an unforgettable experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios from your previous roles where you successfully resolved issues or improved service quality.
