At a Glance
- Tasks: Lead a vibrant front of house team and create unforgettable guest experiences.
- Company: Join Golf Fang, the ultimate entertainment venue transforming fun in the UK.
- Benefits: Enjoy free golf, 50% off drinks, private medical insurance, and extra holiday days.
- Other info: Full training provided and opportunities for personal development in a dynamic environment.
- Why this job: Be part of an exciting team pushing boundaries in entertainment and hospitality.
- Qualifications: Experience in front of house management and a passion for team motivation.
The predicted salary is between 25000 - 30000 £ per year.
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!
As Front of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous developments of the standards in the venue through training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.
Essential:
- Experience in managing a front of house service.
- Knowledge of sales processes and team motivation.
- At least 6 months managers experience in leading a front of house role.
Desired:
- Experience in a multi-site unit, managing multiple locations.
- Food safety and hygiene qualifications.
- England & Wales Personal License.
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our Sicker Than Yo Average Offer:
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
- Stakeholder pension scheme.
- Private Medical and Life Insurance following successful probation.
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
- Additional Holiday days for each complete year with us.
Front of House Manager employer: Golf Fang Nottingham
Golf Fang is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those looking to thrive in the entertainment industry. With unique benefits like free golf, generous discounts, and a supportive environment that prioritises employee well-being and growth, you’ll be empowered to create unforgettable experiences while developing your skills as a Front of House Manager. Join us in our mission to revolutionise entertainment in the UK and enjoy additional holiday days for every year you spend with us!
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarise yourself with the layout, the food offerings, and the vibe. This will not only impress the hiring team but also help you tailor your answers to show how you can enhance the experience.
✨Tip Number 2
Show off your personality! As a Front of House Manager, you’ll be the face of the venue. During interviews, let your enthusiasm shine through. Share stories that highlight your creativity and leadership skills, and don’t be afraid to show your passion for delivering unforgettable experiences.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at events. Ask them about their experiences and what they love about working at Golf Fang. This insider knowledge can give you an edge in interviews and help you understand the company culture better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying – a quick message expressing your excitement can make a lasting impression!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your words. Remember, we’re all about creating unforgettable experiences!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Manager role. Highlight your relevant experience in managing front of house services and any creative ideas you have for enhancing guest experiences. We love seeing how you can fit into our vibrant culture!
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Golf Fang, and we love that enthusiasm!
How to prepare for a job interview at Golf Fang Nottingham
✨Know Your Venue
Before the interview, make sure you’ve done your homework on Golf Fang. Familiarise yourself with their unique offerings, like the immersive entertainment experiences and food brands. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past roles where you've successfully managed a front of house service, trained staff, or improved customer satisfaction. Be ready to discuss how you can bring that same energy to Golf Fang.
✨Emphasise Compliance and Standards
Since maintaining high standards is crucial for this role, be prepared to talk about your experience with compliance, cleanliness, and quality control. Share specific instances where you’ve implemented training or processes that improved service standards in your previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future plans for Golf Fang. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.