At a Glance
- Tasks: Serve drinks and ensure guests have an amazing time on the golf course.
- Company: Join Golf Fang, where fun meets fantastic service.
- Benefits: Enjoy free golf, 50% off drinks, and discounts for family and friends.
- Other info: Full training provided, plus access to mental health support and extra holiday days.
- Why this job: Be part of a vibrant team and create unforgettable experiences for guests.
- Qualifications: Customer service experience and great communication skills are a must.
The predicted salary is between 10 - 12 £ per hour.
About the Role
As a Floor Server at Golf Fang, you will ensure guests have the best experience by maintaining their comfort and happiness throughout their visit and serving drinks on the course.
Essential Qualifications
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired Qualifications
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any successful individual.
Benefits
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Golf Course Floor Server — Service & Free Golf Perks in Newcastle upon Tyne employer: Golf Fang Newcastle
Golf Fang is an exceptional employer that prioritises employee well-being and development, offering free golf and generous discounts on drinks for staff and their families. With a supportive work culture that includes access to mental health first aiders and opportunities for personal growth, employees can thrive in a fun and dynamic environment while ensuring guests have an unforgettable experience.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Course Floor Server — Service & Free Golf Perks in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Floor Server, you'll need to chat with guests and keep them happy. Try role-playing with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Show off your time management skills! Think of examples from your past experiences where you juggled multiple tasks effectively. This will demonstrate that you can handle the fast-paced environment at Golf Fang.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to use booking systems, just like you'll need to as a Floor Server.
We think you need these skills to ace Golf Course Floor Server — Service & Free Golf Perks in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've made guests happy in the past, so share those stories!
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate effective communication, so make it easy for us to see why you're a great fit!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. Show us that you understand the role and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Golf Fang Newcastle
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of guest satisfaction, which is key for a Floor Server role.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice speaking clearly and confidently about your experiences. You might even want to role-play with a friend to get comfortable discussing how you handle different situations with guests.
✨Show Off Your Time Management Skills
Prepare to discuss how you manage your time effectively, especially during busy periods. Think of specific instances where you successfully juggled multiple tasks, as this will demonstrate your ability to thrive in a fast-paced environment like Golf Fang.
✨Familiarise Yourself with Bar Products
Even if you don’t have extensive bar experience, having a basic knowledge of common drinks and bar products can set you apart. Do a little research on popular cocktails and beverages, so you can impress them with your enthusiasm and willingness to learn.
