At a Glance
- Tasks: Ensure guests have an amazing experience while serving drinks on the course.
- Company: Join the vibrant team at Golf Fang, where fun meets service.
- Benefits: Enjoy free golf, 50% off drinks, and discounts for family and friends.
- Other info: Full training provided, plus access to mental health support and extra holiday days.
- Why this job: Be part of a lively atmosphere and make guests smile every day.
- Qualifications: Customer service experience and effective communication skills are a must.
The predicted salary is between 10 - 12 £ per hour.
About the Role
As a Floor Server at Golf Fang, you will ensure guests have the best experience by maintaining their comfort and happiness throughout their visit and serving drinks on the course.
Essential Qualifications
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired Qualifications
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any successful individual.
Benefits
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Floor Server in Newcastle upon Tyne employer: Golf Fang Newcastle
At Golf Fang, we pride ourselves on creating a vibrant and supportive work environment where our Floor Servers can thrive. With benefits like free golf, generous discounts, and a focus on employee well-being through mental health support, we ensure that our team members feel valued and empowered to grow in their roles. Join us in delivering exceptional experiences to our guests while enjoying unique perks and opportunities for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Server in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've made guests feel special in previous roles. We love hearing about those moments that made a difference!
✨Tip Number 3
Be ready to demonstrate your communication skills. Practice answering questions clearly and confidently, as effective communication is key for a Floor Server. We want to see how you interact with others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen on joining the Golf Fang family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Server in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any customer service experience you have. We want to see how you've made guests happy in the past, so share those stories that showcase your skills!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate effective communication, so make sure your answers are easy to read and get straight to the point.
Demonstrate Your Organisational Skills:Since time management is key for a Floor Server, mention any experiences where you’ve juggled multiple tasks successfully. We love to see how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Golf Fang Newcastle
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of guest satisfaction, which is key for a Floor Server role.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice speaking clearly and confidently about your experiences. You might even want to role-play with a friend to get comfortable discussing how you handle different situations with guests.
✨Familiarise Yourself with Bar Products
Since having a basic knowledge of bar products is desired, take some time to research common drinks and their ingredients. Being able to discuss these during your interview will demonstrate your enthusiasm and readiness to learn more about the role.
✨Show Off Your Time Management Skills
Think of specific instances where you successfully managed your time in a busy environment. Be ready to share these examples, as effective time management is essential for a Floor Server, especially when juggling multiple orders and ensuring guest satisfaction.
