At a Glance
- Tasks: Ensure guests have an unforgettable experience while serving drinks and keeping them happy.
- Company: Join Golf Fang, a vibrant entertainment venue redefining fun in the UK.
- Benefits: Enjoy free golf, 50% off drinks, discounts for friends, and extra holiday days.
- Other info: Full training provided, plus access to mental health support and career growth opportunities.
- Why this job: Be part of an exciting team creating jaw-dropping experiences for guests.
- Qualifications: Customer service experience and effective communication skills are essential.
The predicted salary is between 11 - 16 £ per hour.
Golf Fang is where entertainment reaches a whole new level. As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself. We are a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience. We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now.
As a Floor Server at Golf Fang, it is your role to ensure that our guests have the best experience, making sure that they are comfortable and happy throughout their visit, serving drinks on the course so they can enjoy making their way around without going to the bar.
Essential:
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired:
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our offer:
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional Holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Floor Server in Liverpool employer: Golf Fang Liverpool
Golf-Fang-Liverpool is an exceptional employer that prioritises creating memorable experiences for both guests and staff. With a vibrant work culture, employees enjoy unique benefits such as free golf and generous discounts on drinks, alongside opportunities for personal growth in the hospitality sector. Join us in Liverpool, where your contributions directly enhance guest satisfaction in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Server in Liverpool
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarising yourself with the space and the vibe will help you stand out as someone who genuinely cares about the experience we offer.
✨Tip Number 2
Show off your personality! When you're chatting with us, let your enthusiasm shine through. We want to see how you can bring energy to our team and create unforgettable experiences for our guests.
✨Tip Number 3
Practice your communication skills! As a Floor Server, you'll be interacting with guests all day. Brush up on your ability to engage and connect with people – it’ll make a huge difference in how you come across during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Golf Fang family and ready to dive into the fun!
We think you need these skills to ace Floor Server in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating unforgettable experiences!
Tailor Your Application:Make sure to tailor your application to the Floor Server role at Golf Fang. Highlight any relevant customer service experience and skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Golf Fang before you join us!
How to prepare for a job interview at Golf Fang Liverpool
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Golf Fang and its unique offerings. Understand the different entertainment options available, like the immersive golf holes and karaoke. This knowledge will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Floor Server, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to communicate effectively and manage time well, as these are crucial in ensuring guests have a fantastic experience.
✨Be Ready for Role-Play Scenarios
Interviews for service roles often include role-play scenarios. Practice how you would handle various situations, like dealing with a difficult customer or managing multiple drink orders. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Floor Server. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
