At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a high-energy entertainment venue.
- Company: Join Golf Fang, where fun and innovation collide in the UK’s ultimate entertainment destination.
- Benefits: Enjoy free play, 50% off drinks, discounts for friends, and a stakeholder pension scheme.
- Other info: Access mental health support and earn extra holiday days for each year with us.
- Why this job: Be part of a vibrant team that pushes boundaries and delivers jaw-dropping experiences.
- Qualifications: Experience in hosting, upselling, and motivating teams in busy environments.
The predicted salary is between 20250 - 24750 £ per year.
SICKER THAN YO' AVERAGE
About us
Golf Fang is where entertainment reaches a whole new level!
As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself!
We're a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades - making every visit unforgettable.
That's just the beginning!
Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun.
Top it off with our signature cocktails, crafted by our talented bar team, and you've got the ultimate entertainment experience!
We thrive on pushing boundaries and exploring what's possible.
If you're ready to create jaw-dropping experiences and be part of something extraordinary
About the role
To be an efficient and effective member of the management support team.
Supporting Duty Managers to deliver operational excellence through training and developing a strong team of hosts, ensuring compliance with licensing, hygiene and health and safety, handling customer enquiries and complaints.
Providing coaching to achieve upsell targets to improve revenue generation from welcome hosts.
To hold regular training sessions with hosts, ensuring that they are well equipped in product knowledge, customer service, safety, and general venue information
Essential
- Experience in working in a busy reception/host team.
- Knowledge and experience of upsell and team motivation techniques.
- At least 6 months hosting experience.
- Desired
- Experience in high volume brand equivalent venues.
- Food safety and hygiene qualifications.
- Personal License.
Our Sicker Than YO' Average Offer
- Play for free and 50% off drinks at all venues for employees, along with great discounts for family and friends.
- Stakeholder pension scheme.
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
- Additional Holiday days for each complete year with us
- #J-18808-Ljbffr
Senior Welcome Host in Glasgow employer: Golf Fang Glasgow
Golf Fang is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those looking to thrive in the entertainment industry. With unique benefits like free play and generous discounts, alongside a commitment to employee well-being through mental health support and professional development opportunities, we ensure our team members feel valued and empowered. Join us in creating unforgettable experiences while enjoying a fun and supportive environment at our exciting venue.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Welcome Host in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Golf Fang Glasgow. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Golf Fang Glasgow
Don't be shy about reaching out to Golf Fang Glasgow directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Welcome Host in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Golf Fang Glasgow and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Golf Fang Glasgow
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
