Golf Fang Cardiff is seeking a proactive management support team member to assist Duty Managers in delivering operational excellence. You will train hosts, ensure licensing, hygiene and health and safety compliance, and handle customer enquiries and complaints.
You will coach the team to hit upsell targets, improve revenue, and ensure hosts are well equipped in product knowledge, customer service, safety and venue information.
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Senior Welcome Host: Upsell & Guest Experience Lead in Cardiff employer: Golf Fang Cardiff
Golf Fang Cardiff is an exceptional employer that prioritises a vibrant work culture and employee satisfaction. With a focus on delivering memorable experiences, team members enjoy comprehensive training, opportunities for personal growth, and the unique advantage of working in a lively entertainment venue where free golf and drinks enhance the fun atmosphere.
