Golf Fang Cardiff is seeking a proactive management support team member to help Duty Managers deliver operational excellence. You will coach hosts, ensure licensing, hygiene and safety compliance, and handle customer enquiries, complaints, and upsell opportunities to boost venue revenue.
The role emphasizes training, product knowledge, safety, and customer service across a busy, high-energy venue with multiple attractions and events.
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Reception Supervisor: Lead Hosts & Upsell - Immersive Venue in Cardiff employer: Golf Fang Cardiff
Golf Fang Cardiff is an exceptional employer that prioritises a vibrant work culture and employee satisfaction. With a focus on delivering memorable experiences, team members enjoy comprehensive training, opportunities for personal growth, and the unique advantage of working in a lively entertainment venue where free golf and drinks enhance the fun atmosphere.