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- Tasks: Ensure guests have an unforgettable experience while serving drinks and keeping them happy.
- Company: Join Golf Fang, a vibrant entertainment venue redefining fun in the UK.
- Benefits: Enjoy free golf, 50% off drinks, discounts for family, and additional holiday days.
- Why this job: Be part of a high-energy team creating jaw-dropping experiences for guests.
- Qualifications: Customer service experience and effective communication skills are essential.
- Other info: Full training provided, plus access to mental health support and career growth opportunities.
The predicted salary is between 20000 - 25000 ÂŁ per year.
About us
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We are a high-energy, immersive entertainment venue filled with 18 mindâblowing golf holes, Big Fang karaoke, ThrowiesâDarts and arcades â making every visit unforgettable. Our inâhouse food brands; Nothing Cheezy, serving up nextâlevel pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you have the ultimate entertainment experience! We thrive on pushing boundaries and exploring whatâs possible. If youâre ready to create jawâdropping experiences and be part of something extraordinary, apply now!
About the role
As a Floor Server at Golf Fang, it is your role to ensure that our guests have the best experience! Making sure that they are comfortable and happy throughout their visit, serving drinks on the course so they can enjoy making their way around without going to the bar!
Essential
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our offer:
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional Holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Reception Host employer: Golf Fang Birmingham
Contact Detail:
Golf Fang Birmingham Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Reception Host
â¨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarising yourself with the space and the vibe will help you stand out as someone who genuinely cares about the experience we offer.
â¨Tip Number 2
Show off your personality! When youâre chatting with us, let your enthusiasm shine through. Weâre all about creating unforgettable experiences, so donât be shy about sharing how youâd bring that energy to our guests.
â¨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples from your past roles where youâve gone above and beyond for a guest. We love hearing about those moments that made a difference!
â¨Tip Number 4
Apply through our website! Itâs the best way to get noticed. Plus, it shows youâre keen on being part of our team. Donât miss out on the chance to join us in creating jaw-dropping experiences!
We think you need these skills to ace Reception Host
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to inject a bit of fun and energy into your words. Remember, weâre all about creating unforgettable experiences!
Tailor Your Application: Make sure to tailor your application to the role of Reception Host. Highlight any customer service experience you have and how it relates to making guests feel comfortable and happy. We love seeing how your skills match our vibe!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to â just make sure we can quickly see why youâd be a great fit for our team!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join the Golf Fang family!
How to prepare for a job interview at Golf Fang Birmingham
â¨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Golf Fang and its unique offerings. Understand the different entertainment options available, like the immersive golf holes and karaoke. This knowledge will show your enthusiasm and help you connect with the interviewers.
â¨Showcase Your Customer Service Skills
As a Reception Host, customer service is key! Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to communicate effectively and manage time well, as these skills are essential in creating unforgettable experiences.
â¨Be Ready for Role-Play Scenarios
Interviews for hospitality roles often include role-play scenarios. Practice how you would handle various guest situations, such as dealing with complaints or serving drinks on the course. This will demonstrate your problem-solving skills and ability to think on your feet.
â¨Embrace the Fun Atmosphere
Golf Fang is all about fun and energy! During your interview, let your personality shine through. Be enthusiastic and show that youâre excited about the opportunity to contribute to an extraordinary experience for guests. Remember, they want someone who fits their vibrant culture!