At a Glance
- Tasks: Ensure guests have an amazing experience while serving drinks on the course.
- Company: Join the vibrant team at Golf Fang, where fun meets service.
- Benefits: Enjoy free golf, 50% off drinks, and discounts for family and friends.
- Other info: Full training provided, plus access to mental health support and extra holiday days.
- Why this job: Be part of a lively environment and make guests smile every day.
- Qualifications: Customer service experience and effective communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
About the Role
As a Floor Server at Golf Fang, you will ensure guests have the best experience by maintaining their comfort and happiness throughout their visit and serving drinks on the course.
Essential Qualifications
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired Qualifications
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any successful individual.
Benefits
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Floor Server employer: Golf Fang Birmingham
Golf Fang is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where team members can thrive. With benefits like free golf, generous discounts, and access to mental health support, employees are encouraged to grow both personally and professionally in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Server
✨Tip Number 1
Get to know the company! Before your interview, check out Golf Fang's vibe and values. This way, you can show off how you fit right in with their mission to keep guests happy.
✨Tip Number 2
Practice your communication skills! As a Floor Server, you'll need to chat with guests and take orders efficiently. Try role-playing with a friend to get comfortable with the flow of conversation.
✨Tip Number 3
Time management is key! Think about how you can juggle multiple tables and orders without dropping the ball. Maybe create a mock schedule to practice prioritising tasks during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the team!
We think you need these skills to ace Floor Server
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any customer service experience you have in your application. We want to see how you've made guests happy in the past, so share those stories!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate effective communication, so make sure your points are easy to understand and get straight to the point.
Demonstrate Your Organisational Skills:Since time management is key for a Floor Server, mention any experiences where you’ve juggled multiple tasks successfully. We love seeing how you can keep things running smoothly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Golf Fang Birmingham
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of guest satisfaction, which is key for a Floor Server role.
✨Familiarise Yourself with the Venue
Take some time to learn about Golf Fang and its unique offerings. Knowing the menu, bar products, and the overall vibe of the venue will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Practice Effective Communication
As a Floor Server, communication is crucial. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with how to handle different types of guests.
✨Show Off Your Time Management Skills
Think of specific instances where you successfully managed multiple tasks at once. Being able to juggle orders while ensuring guests are happy is vital in this role, so be ready to share how you prioritise tasks effectively.
