At a Glance
- Tasks: Lead a high-energy entertainment venue and create unforgettable guest experiences.
- Company: Join Golf Fang, part of the Big Fang Collective, revolutionising UK entertainment.
- Benefits: Private medical insurance, free golf, 50% off drinks, and discounts for family and friends.
- Other info: Enjoy additional holiday days and access to mental health support.
- Why this job: Be part of an extraordinary team pushing boundaries in immersive entertainment.
- Qualifications: Experience as a General Manager in a busy venue and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!
As General Manager you will be responsible for all areas of the business to ensure the success of our high-volume operation showcasing your skills and knowledge to ensure a memorable guest experience delivered by a motivated and skilled team. With the ability to manage and overcome challenges as they arise in daily operations you will need to be highly adaptable and a team player! We want to make sure our team members and guests have a Sicker Than Yo Average time in our venues, so being responsible for all aspects of the business to ensure the experience is safe, fun and well organised will be key to success!
Essential- General Manager experience in a large busy venue
- Strong administrative skills
- Demonstrated ability to lead a customer focussed team to deliver high standards
- Comfort working with budgets, payroll, revenue and forecasting
- Strong communication and engagement skills
- Solid knowledge of compliance, health and safety and licensing laws England and Wales/Scottish Personal Licence
- Experience in a multi-site unit, managing multiple locations within a complex
- Food safety and hygiene qualifications
- Health and Safety accreditation
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our Sicker Than Yo Average Offer:
- Private Medical and Life Insurance following successful probation.
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
- Stakeholder pension scheme.
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
- Additional Holiday days for each complete year with us.
General Manager in Birmingham employer: Golf Fang Birmingham
Golf Fang is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those looking to thrive in the entertainment industry. As a General Manager, you will enjoy comprehensive benefits including private medical and life insurance, generous discounts on food and drinks, and access to mental health support, all while working in a fun-filled environment that prioritises employee growth and well-being. Join us in creating unforgettable experiences and be part of a team that pushes the boundaries of entertainment!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Golf Fang Birmingham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Golf Fang Birmingham
Don't be shy about reaching out to Golf Fang Birmingham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Golf Fang Birmingham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Golf Fang Birmingham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
