At a Glance
- Tasks: Ensure guests have an unforgettable experience while serving drinks on the course.
- Company: Join Golf Fang, a high-energy entertainment venue redefining fun in the UK.
- Benefits: Enjoy free golf, 50% off drinks, discounts for friends, and extra holiday days.
- Other info: Full training provided, plus access to mental health support and career growth opportunities.
- Why this job: Be part of an extraordinary team creating jaw-dropping experiences for guests.
- Qualifications: Customer service experience and effective communication skills are essential.
The predicted salary is between 10 - 12 € per hour.
About us
Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!
About the role
As a Floor Server at Golf Fang, it is your role to ensure that our guests have the best experience! Making sure that they are comfortable and happy throughout their visit, serving drinks on the course so they can enjoy making their way around without going to the bar!
Essential
- Customer service experience
- Effective communicator
- Effective time management and organisation skills
- PC literate with ability to use booking systems and mobile devices for drinks orders
Desired
- Previous experience in hosting or serving
- Basic knowledge of bar products
- Cash and payment card handling experience
Full training on brand values, products and service standards will be provided to any individual successful in this process.
Our sicker than yo’ average offer:
- Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
- Stakeholder pension scheme
- Tip jar
- Additional Holiday days for each complete year with us
- Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
Floor Server in Birmingham employer: Golf Fang Birmingham
At Golf Fang, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and fun. As a Floor Server, you'll enjoy unique benefits such as free golf, generous discounts on drinks, and additional holiday days for each year of service, all while being part of a team dedicated to delivering unforgettable experiences. With opportunities for personal growth and access to mental health support, Golf Fang is the perfect place for those looking to make a meaningful impact in the entertainment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Server in Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, swing by Golf Fang and soak up the atmosphere. Familiarise yourself with the layout, the food offerings, and the vibe. This will help you chat confidently about how you can enhance the guest experience.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your enthusiasm for creating unforgettable experiences shine through. We want to see your passion for customer service and how you can bring that energy to our team.
✨Tip Number 3
Practice your communication skills! As a Floor Server, you'll be chatting with guests all day. Try role-playing with a friend to get comfortable with taking orders and making recommendations. The more natural you feel, the better!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Golf Fang family. Don’t miss out on the chance to be part of something extraordinary!
We think you need these skills to ace Floor Server in Birmingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that energy to Golf Fang.
Tailor Your Experience:Make sure to highlight any customer service experience you have. Whether it’s serving drinks or making guests feel welcome, we want to know how your past roles have prepared you for being a Floor Server with us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Golf Fang. We can’t wait to hear from you!
How to prepare for a job interview at Golf Fang Birmingham
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Golf Fang. Familiarise yourself with the different entertainment options, food brands, and the overall vibe of the place. This will show your enthusiasm and help you connect your answers to the company’s mission.
✨Show Off Your Customer Service Skills
As a Floor Server, customer service is key! Prepare examples from your past experiences where you went above and beyond for guests. Think about how you handled difficult situations or made someone’s day better – this will highlight your ability to create unforgettable experiences.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and concise responses. You might even want to role-play some scenarios where you have to communicate with guests or team members. This will help you demonstrate your skills in real-time.
✨Time Management is Your Best Friend
Being organised and managing your time well is essential for a Floor Server. Think of specific instances where you successfully juggled multiple tasks or prioritised effectively. Share these stories during your interview to showcase your ability to thrive in a fast-paced environment.
