At a Glance
- Tasks: Support Trading Standards Officers in protecting consumers and ensuring businesses comply with regulations.
- Company: Leicestershire County Council, dedicated to community welfare and support.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Join a supportive team with a commitment to inclusivity and accessibility.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and ability to manage your own workload.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £26,832 - £28,146 per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent (x2 Trading Standards Support Officers)
Closing Date: 19th July 2026
Interview Date(s): To be confirmed
At Leicestershire Trading Standards, we put our community at the heart of everything we do. Our Trading Standards team helps local businesses and their customers thrive. They protect businesses and consumers alike from unfair trading practices and ensure businesses trade safely and comply with their important statutory responsibilities.
About the Role
Are you looking for a business support role that is much more than administration? Do you want to play a part in protecting consumers and supporting local businesses? This could be the role that you have been looking for, to develop your current skills and learn new ones. Supporting a dedicated team of Trading Standards Officers to carry out their enforcement work as part of their statutory functions on behalf of the Council.
One post will require you to support our small team that checks imported goods for product safety requirements and support other officers for a wide and diverse range of duties such as responding to complaints and enquiries concerning businesses, products, and services. Undertaking administrative work as well as practical tasks such as ensuring specialist equipment is maintained and available for officers to carry out their work.
You will be required to make detailed and accurate notes and records at all times relating to the work you undertake. You will assist with logging of information in accordance with the legislative framework surrounding the legal process.
You will be communicating with businesses, other agencies and consumers, and providing compliance advice to businesses. Training will be provided.
One of the posts will be specifically dedicated to a duty officer role, dealing with referrals and calls received from various sources and updating these onto the services database for allocation to the relevant team to action as appropriate.
Please note, for both roles, you will need a Full UK Driving License.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Experience of managing your own workload and ability to prioritise work to meet deadlines and the needs of a demanding and rapidly changing work environment.
- A proactive approach with flexibility to meet service needs, this may include working outside of normal office hours.
- Experience of communicating via telephone, letter, email and face to face with businesses, other agencies, or departments in a professional manner.
- A broad spectrum of skills and ability to use your own initiative as well as following management instructions to enable you to efficiently carry out a wide range of tasks; experience of providing advice in an enforcement role would be an advantage.
- Enthusiastic to work in Trading Standards with an enquiring mind and an understanding of the work undertaken by Trading Standards.
- Excellent computer skills to enable fast and efficient data input and accurate and detailed recording of information, as well as understanding social media and the ability to carry out open-source research via the internet.
- Experience of working to set standards, protocols and procedures ensuring consistency and accuracy, and understanding the confidential nature of the work and adhering to GDPR.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Louise Boyall - Team Manager
Telephone: 0116 305 6541
Email: louise.boyall@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Standards Support Officer — Enforcement & Compliance
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
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Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Golearnleicestershire looking for candidates who are engaged and informed.
We think you need these skills to ace Trading Standards Support Officer — Enforcement & Compliance
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Golearnleicestershire. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Golearnleicestershire
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Golearnleicestershire’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
