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- Tasks: Lead and support a team of Community Support Workers to deliver effective social care.
- Company: Leicestershire County Council, committed to making a difference in the community.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real impact by improving outcomes for vulnerable people in your community.
- Qualifications: Experience in social care and strong people management skills required.
- Other info: Join a positive team culture with opportunities for personal and professional growth.
The predicted salary is between 43860 - 47829 £ per year.
Organisation: Leicestershire County Council
Work Location: Leicestershire, Various
Salary: GRADE 12 - £43,860 to £47,829 per annum (pro rata for part-time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: Monday 30th March 2026
Interview: Intended to be w/c 13th April 2026
We are looking for a motivated and skilled person to step into this new permanent role within the Charnwood Operational Commissioning management team. The successful applicant will line manage Community Support Workers (CSW) and Community Reablement Workers (CRW) in all three locality teams (C&PD, LD&A, MH L&R), working closely with the Team Managers of those teams. Knowledge of one or more of these areas is beneficial but more important is a clear and positive approach to supporting vulnerable people in the community within the framework of departmental policy and national legislation.
As well as case support for staff, the Team Leader will share the responsibility for the flow of work in and out of the three teams’ waitlists: risk rating and ensuring the waiting well policy is followed. The management team in Charnwood is a positive and supportive environment; the Team Leader will be line managed by the Senior Service Manager (SSM) and supported by the wider team.
About the Role
The Team Leader will be operationally responsible for the day-to-day management of Community Support Workers and Community Reablement Workers within the Operational Commissioning teams helping to ensure high standards and an effective service. The key duties include:
- To improve outcomes for people by supporting staff to implement the department's operating model and ways of working to deliver effective social care.
- To provide technical and professional support to team members.
- Provide effective management of waitlists, flow of work and support for those waiting.
- To improve ways of working for staff by supporting and implementing improved working between teams, children’s services and partner agencies with a Multi-Disciplinary Team (MDT) focus.
- To ensure the effective management of performance and resources.
- To provide performance and delivery reports to Strategic Service Managers and Heads of Service (HOS).
A DBS enhanced check for a regulated activity is required for this post. For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
To apply for this post, you must:
- Have NVQ 2 or equivalent or demonstrable experience, or have substantial adult social care experience and knowledge of The Care Act 2014 and theoretical, practical and procedural knowledge of social care legislation, policy and best practice.
- Demonstrable skills in people and performance management.
- Have experience in successfully prioritising between competing service demands and in budget management.
- Understand partnership pressures and interdependencies relative to the service area.
- Partnership/MDT working with representative citizens and carers to identify service and support solutions.
- Safeguarding and protection of vulnerable people at an operational supervisory level and dealing with complaints and commendations.
- Be able to develop trust within the team and encourage team members to build positive, trusting relationships with each other, across departments and with customers, service users, partners and/or the community as appropriate.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Chelbie Shepherd, Resourcing Co-ordinator Telephone: 0116 305 5973 Email: chelbie.shepherd@leics.gov.uk
How to Apply
At Leicestershire County Council, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal.
By applying for this post, you agree to our Terms and Conditions.
Team Leader employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the team and the organisation! Research Leicestershire County Council, their values, and the specific teams you'll be working with. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and social care. Think about your past experiences and how they align with the role of Team Leader. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Network like a pro! Connect with current employees at Leicestershire County Council on LinkedIn or attend local events. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. We want to see how your skills and experiences align with what they're looking for, so make sure you understand the key responsibilities and requirements.
Craft a Strong Supporting Statement: This is your chance to shine! Use your supporting statement to highlight how you meet the criteria listed in the 'About You' section. Be specific and give examples from your experience that demonstrate your skills and commitment.
Be Authentic and Personal: Let your personality come through in your application. We’re looking for genuine passion and motivation, so don’t be afraid to share why you’re excited about this role and how you can contribute to the team.
Apply Early and Check Your Application: Don’t wait until the last minute to submit your application. Apply as soon as you can, and double-check everything before hitting send. We want to see your best work, so make sure there are no typos or errors!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Stuff
Make sure you brush up on your knowledge of The Care Act 2014 and relevant social care legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the framework you'll be working within.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in people and performance management, as well as how you've improved outcomes for vulnerable individuals. This will demonstrate your capability as a Team Leader.
✨Understand the Role's Challenges
Familiarise yourself with the specific challenges faced by Community Support Workers and Community Reablement Workers. Be ready to discuss how you would support your team in managing waitlists and ensuring effective service delivery, showing that you can think critically about the role.
✨Emphasise Your Commitment to Values
Leicestershire County Council values inclusivity and accessibility. Be prepared to share how you align with these values and how you would foster a positive, trusting environment within your team. This will resonate well with the interviewers and show that you’re a good cultural fit.