At a Glance
- Tasks: Support citizens facing homelessness by providing practical and administrative assistance.
- Company: Join Nottingham City Council's Housing Solutions team making a real difference.
- Benefits: Starting salary of £26,824, with opportunities for hybrid working and career growth.
- Other info: Dynamic role with a focus on high-quality customer service and advocacy.
- Why this job: Be a vital part of helping people secure stable housing in your community.
- Qualifications: Knowledge of housing legislation and strong problem-solving skills required.
The predicted salary is between 26824 - 27694 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: On-Site Worker
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level Three) per annum (pro rata for part-time) (Pay award pending)
Location: Loxley House, Nottingham, NG2 3NG
About the Role
As a Support Officer for the Private Rented Sector, you will provide administrative and practical support to the Nottingham Private Rented Assistance Scheme (NPRAS) within Nottingham City Council's Housing Solutions service. The role involves assisting citizens who are threatened with homelessness from the private rented sector, helping them access and sustain suitable accommodation. You will also ensure that Housing Benefit and Discretionary Housing Payment claims are submitted and processed for households living in, or moving into, private rented accommodation.
About You
- Knowledge of housing legislation in the public and private sector
- Ability to be creative, to be able to identify problems and work to create solutions.
- Ability to advocate and negotiate on behalf of citizens and offer independent advice
- Ability to monitor and track performance data
- Commitment to providing a high-quality customer-focused service
When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.
A DBS check for a regulated activity is required for this post.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
Closing Date: 31 July 2026
Interviews will be held: w/c 10 August 2026
