Nottingham City Council is seeking a dedicated professional to deliver statutory social care complaints across Adult Social Care and Children's Services. You will assess and investigate complex cases, prepare evidence-based reports, and facilitate mediation and meetings with customers, employees, and external investigators to achieve fair outcomes.
The role requires good knowledge of social care, strong communication and organisational skills, and the ability to work in a hybrid environment.
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Social Care Complaints & Mediation Officer (Hybrid) employer: Golearnleicestershire
Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.
