At a Glance
- Tasks: Provide a top-notch licensing service and process applications efficiently.
- Company: Join a passionate team dedicated to improving lives in our city.
- Benefits: Starting salary of £26,824, hybrid working, and career development opportunities.
- Other info: Work in a dynamic team with excellent growth potential.
- Why this job: Make a real difference while gaining valuable experience in a fast-paced environment.
- Qualifications: Strong IT skills and ability to manage a busy workload.
The predicted salary is between 26824 - 27694 € per year.
Contract Type: 1 vacancy Fixed Term for 18 months
Working Hours: 37 hours per week
Worker Type: Hybrid Worker. You will need to attend the office base 2 days per week minimum as part of a rota.
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 per annum (pro rata for part-time) (Pay award pending)
Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH
We’re looking for talented individuals to join our workforce – if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
This customer‑focussed role involves working in a fast‑paced, front‑facing licensing service, providing a professional and responsive service to members of the public, licence holders and applicants. You will process licence applications and issue licences within agreed corporate timescales, ensuring customers are kept informed throughout the process. The role includes arranging and conducting appointments with drivers to check documentation, ensuring compliance with Right to Work and Disclosure and Barring Service (DBS) requirements. You will be responsible for maintaining accurate records. The postholder will process a wide range of regulatory applications, mainly taxi licensing, made under the Local Government (Miscellaneous Provisions) Acts 1976. Delivering a high‑quality, efficient and customer‑centred service while managing competing priorities is a key part of this role.
About You
- Ability to plan and manage a reactive workload to meet legislative and corporate deadlines
- Ability to use IT packages such as Microsoft Packages, Word, Excel & Outlook
- Capable of working in a team environment
- Capability to work in a fast‑paced business environment using own initiative to prioritise workload
Regulation Support Officer employer: Golearnleicestershire
As a Regulation Support Officer at our Eastcroft Depot in Nottingham, you will be part of a dynamic team dedicated to enhancing the lives of our community. We offer a supportive work culture that values employee growth and development, alongside a competitive salary and hybrid working options that promote work-life balance. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant city environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regulation Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially in customer service and regulatory compliance. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the role of Regulation Support Officer, especially in managing workloads and customer interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in making a difference in our community.
We think you need these skills to ace Regulation Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Regulation Support Officer. We want to see how you can make a difference in our fast-paced licensing service!
Showcase Your Customer Focus:Since this role is all about providing a professional service to the public, be sure to include examples of your customer service experience. We love candidates who can demonstrate their ability to keep customers informed and satisfied.
Highlight Your IT Skills:Mention your proficiency with Microsoft packages like Word, Excel, and Outlook. We need someone who can handle documentation and maintain accurate records efficiently, so show us what you've got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We’re excited to hear from you!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Regulations
Familiarise yourself with the Local Government (Miscellaneous Provisions) Acts 1976, especially regarding taxi licensing. Being able to discuss these regulations confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. This position is all about being responsive and professional, so showcasing your ability to handle customer queries effectively will set you apart.
✨Showcase Your IT Skills
Brush up on your Microsoft Office skills, particularly Word, Excel, and Outlook. Be ready to discuss how you've used these tools in past jobs to manage workloads or maintain records, as this is crucial for the role.
✨Prioritisation is Key
Think of scenarios where you've had to manage competing priorities. Be prepared to explain how you organised your tasks to meet deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
