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- Tasks: Be the first point of contact, managing referrals and deploying support programs.
- Company: Public sector organisation dedicated to impactful care in Leicestershire.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Why this job: Join us to create positive change in your community and support those in need.
- Qualifications: Experience in local government and adult social care, plus strong communication skills.
- Other info: A rewarding role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
A public sector organization in the United Kingdom is seeking a HART Referral, Duty & Programming Officer to serve as the first point of contact for internal and external customers. The role involves managing referrals, ensuring service response, and deploying support programs effectively.
Candidates must have experience in local government and adult social care, alongside strong communication and ICT skills. Flexibility to work shifts and a driver's license are required.
Join us to make a difference in Leicestershire!
HART Duty & Referral Officer – Flexible, Impactful Care in London employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HART Duty & Referral Officer – Flexible, Impactful Care in London
✨Tip Number 1
Network like a pro! Reach out to people in the public sector, especially those working in local government and adult social care. A friendly chat can open doors and give you insights that might just land you that HART Duty & Referral Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since you'll be the first point of contact, practice how to convey information clearly and effectively. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Showcase your ICT skills! Be ready to discuss any relevant software or systems you've used in previous roles. We all know that tech-savvy candidates stand out, so make sure you highlight your experience with any tools that could help in managing referrals and support programs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to tailor your application to reflect your flexibility and commitment to making a difference in Leicestershire!
We think you need these skills to ace HART Duty & Referral Officer – Flexible, Impactful Care in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in local government and adult social care. We want to see how your skills align with the role of HART Duty & Referral Officer!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing examples where you’ve effectively communicated with customers or colleagues. We love seeing real-life examples!
Highlight Your Flexibility: This position requires flexibility in working shifts, so be sure to mention your availability and willingness to adapt. We appreciate candidates who can fit into our dynamic work environment!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it’s reviewed promptly!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Stuff
Make sure you brush up on your knowledge of local government and adult social care. Familiarise yourself with the specific services offered in Leicestershire, as well as any recent changes or initiatives. This will show that you're genuinely interested and prepared to make a difference.
✨Showcase Your Communication Skills
As a HART Duty & Referral Officer, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing examples from your past experiences where you've successfully managed referrals or resolved customer queries, as this will demonstrate your capability in real-life scenarios.
✨Flexibility is Key
Since the role requires shift work, be ready to discuss your availability and willingness to adapt. Highlight any previous experience you have with flexible working hours and how you managed to maintain a high level of service during those times.
✨Tech Savvy
With ICT skills being essential for this role, ensure you're comfortable discussing any relevant software or systems you've used in the past. If you can, bring examples of how you've effectively used technology to improve processes or communication in your previous roles.