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- Tasks: Help library users find resources, shelve books, and deliver engaging events.
- Company: Leicestershire County Council, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Share your love for reading and make a difference in your community.
- Qualifications: Interest in reading, customer service skills, and digital tech experience.
- Other info: Great opportunity for personal growth and career development.
The predicted salary is between 21996 - 22287 £ per year.
Leicestershire County Council is seeking a Library Services Assistant to work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.
About You
- Have an interest in reading, learning and culture.
- Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Have excellent written and verbal communication skills and the ability to deliver events, activities, and tasters sessions.
- Have good literacy and numeracy skills to undertake the duties of the role.
- Be able to work as part of a team and on your own initiative.
- Have good time management skills and the ability to work to deadlines.
- Have an understanding of, and commitment to, equality, diversity and inclusion.
Reasonable adjustments will be considered for applicants with a disability.
Flexible Working
We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual’s personal circumstances while still meeting the needs of the Council.
For more information
For more information or an informal discussion, please contact Charlotte Richards, Library Supervisor, Telephone: 0116 3054176.
How to Apply
Leicestershire County Council is an inclusive organisation which warmly welcomes and encourages applications from people of all backgrounds. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed above.
Important notice: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Library Assistant - Hinckley Library employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - Hinckley Library
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the resources available, including e-books and events. This will show your genuine interest and help you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your commitment to excellent service during the interview.
✨Tip Number 3
Show off your digital skills! Be ready to discuss any relevant tech experience you have, especially if it relates to library systems or online resources. This is a key part of the role, so make it shine!
✨Tip Number 4
Don’t forget to express your passion for reading and learning! Share your favourite books or authors and how they’ve influenced you. This personal touch can really resonate with the interviewers.
We think you need these skills to ace Library Assistant - Hinckley Library
Some tips for your application 🫡
Show Your Passion for Reading: When writing your application, let your love for reading shine through! Share any experiences that highlight your enthusiasm for books and how you can inspire others to enjoy them too.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We want to know how you've gone above and beyond to help others, so share specific examples that demonstrate your commitment to providing excellent service.
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Be sure to address the criteria listed in the job description directly. Use clear examples from your past experiences to show how you meet each requirement.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Golearnleicestershire
✨Show Your Passion for Reading
Make sure to express your love for reading and how it influences your life. Share specific examples of books or authors that have inspired you, and discuss how you would promote reading to library users.
✨Demonstrate Customer Service Skills
Prepare to share experiences where you've provided excellent customer service. Think of scenarios where you went above and beyond to help someone, especially in a library or similar setting, and be ready to discuss how you can apply those skills in this role.
✨Highlight Your Digital Skills
Since the role involves assisting with IT systems and promoting digital resources, be prepared to talk about your experience with technology. Mention any relevant qualifications like ECDL or ITQ level 2, and give examples of how you've used digital tools to enhance user experience.
✨Emphasise Teamwork and Initiative
This position requires both teamwork and the ability to work independently. Prepare examples that showcase your ability to collaborate effectively with others, as well as instances where you've taken the initiative to solve problems or improve processes on your own.
